Reviews (2,861)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

September 6, 2021

I use this app to download my sales from several platforms. Just started but so far so good. I did need some support and spoke to Benielle who was brilliant. Patient and very helpful!!

Spicely Does It
United Kingdom
About 3 years using the app
August 30, 2021

The customer service I received from Ronnie was fantastic - I did not expect help right away, especially at 10pm! He helped resolve my synching issues, and did so quickly!

LDH Scissors
Canada
About 3 years using the app
June 8, 2022

I needed some help fixing errors in my sync. Ben was very helpful and took care of my problem quickly!

Sonny and Dot Boutique
United States
About 3 years using the app
November 22, 2021

I work fantastic, easy to set-up and the support from Lori to finish the set-up was very professionnal! Recommend!!

Canada Compressor Parts
Canada
Almost 3 years using the app
August 1, 2022

Super fast and accurate support by Sherwin today. Very happy! The app has always worked very well and got everything done that we need it to do.

Fensport Ltd
United Kingdom
Almost 3 years using the app
April 11, 2022

The app works great and Vincent was very helpful with assisting me with my issues. Response was quick and knowledgable!

ZENZII
United States
Almost 3 years using the app
April 6, 2021

I had no idea what I was doing in Quickbooks or with this app but Troy patiently walked me through providing helpful informative links as well as jumping in and configuring my app so I could import old transactions. He was courteous, patient, and knowledgable. Really impressed by this app and this team.

Full Proof Baking
United States
Almost 3 years using the app
Edited July 21, 2021

Ronnie helped me with all the technical and operational issues I had with thorough explanation. Useful app and great customer support!

Omigot! by Prime Stream
Singapore
Almost 3 years using the app
July 19, 2021

The App is great. I admit that I was drinking from a firehose when I got QuickBooks and the OneSAAS Connector, so, I initially didn't configure it optimally. Dean from support was incredibly patient and amazing to work with to get my connector set up correctly.

Werrv
Canada
Almost 3 years using the app
December 15, 2021

This APP customer service is really great!!! Very prompt reply and solve all the issues with mins. I totally understand that errors and issues happen all the time cuz they were trying to sync data from different platforms. The way they are dealing with the issues, which I greatly appreciated! Special thanks to Rominick!

Toee Tire
Canada
Almost 3 years using the app