Reviews (2,760)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

Edited January 18, 2024

So far so good. Still need to test integration when site is live. Sherwin provided good support on chat. Thank you

1/18/2024
Had a problem with Shopify not syncing transactions with Quickbooks Online. Karol was on the chat instantly, and was a fantastic help, and fixed the problem within minutes. She also answered some other questions we had. Great Job Karol !!

GreenIceMelt
United States
Over 2 years using the app
November 23, 2022

Had a syncing error and Ben helped me through to solve the issue. Very heppy with how Ben gave me one-on-one help to solve it.

GATR
United States
Over 2 years using the app
March 3, 2022

Love this app - especially as the live support offered is so good! Thank you to best ever support rep Benielle who was not only helpful and fast but lovely to chat to!

NobleBlu
United Kingdom
Over 2 years using the app
Edited April 7, 2020

OneSaas has been my saving grace for years. Automatically syncs all of my orders and payments which leaves me more time for the customers and daily running. Vince and Karol are always a massive help and is ready to answer any questions I have in an amazing reply window. 5 Stars from me.

Planet Action Figures
United Kingdom
Over 2 years using the app
September 6, 2021

Great app with lots of features and automations with great support like Vincent, he has been very helpful, with quick actions and solutions .

Outback India
India
Over 2 years using the app
October 31, 2023

Bon service lorsque certain bogue arrive, généralement réglé en 24h

Gator Hockey
Canada
Over 2 years using the app
June 14, 2022

This was so easy to get set up. Once I had an issue (user error on my end) ROM was quick in the chat to get us up and going.

RallyHero
United States
Over 2 years using the app
February 24, 2022

App works great and customer service is awesome. I've had some sync issues but Sherwin solved my problem quickly.

Spintiller
United States
Over 2 years using the app
October 12, 2021

This app has been really useful. Special thanks to Vincent in Support for navigating us through the set up and the operation.

HACKNEY NINE
Canada
Over 2 years using the app
Edited June 22, 2023

I have been dealing with some sync issues and couldn't figure out how to fix them. I contacted chat support and was lucky enough to reach Karol. She was able to not only fix the issue, but she told me what the issue was so I could fix it myself in the future. I wish I had reached out sooner! A+ service. No waiting in a chat queue or speaking with a bot. Outstanding! We need more people like Karol in this world!

Freedom Electric Marine
United States
Over 2 years using the app