Reviews (2,861)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

December 19, 2019

We had a alot of sync issues however Karol was very helpful and assured us they would get resolved in a timely manner. Thank you again Karol for your help!

The Longhairs
United States
Over 2 years using the app
October 19, 2023

We had an issue with or sales from shopify pulling through to Quickbooks and after a couple of failed attempts i finally was connected to Ben who knew exactly what the issue was and resolved straight away he's been an absolute godsend. I just want to say thank you so so much

Nevaeh
United Kingdom
Over 2 years using the app
January 10, 2024

Ben provided me with exceptional assistance in resolving integration issues between Shopify and QBO.
Ben was able to assist with various requests in a professional manner.
Thank you so much Ben.

Glutactive
United States
Over 2 years using the app
September 28, 2022

Clarisse donne un service impeccable à chaque fois! Rapidité d'action et professionnalise garantis! Merci énormément

Velocity Distribution
Canada
Over 2 years using the app
Edited December 2, 2024

This is the exact app we needed to sync our Shopify data with QBO. There is a good amount of control so you can set exactly what and when it get's synced over. We are able to just sync unpaid orders in Shopify so we are able to invoice in QBO. When I had an issue with the connector showing an error I used the live chat support and Clarisse was able to quickly fix my issue. Would recommend.

Update: Needed help again and David was able to fix our issue in less than an hour of writing an email.

Update: Sherwin solved our issue in a quick simple chat

Concrete Countertop Solutions
United States
Over 2 years using the app
July 7, 2020

This app works great to help keep everything synced and organized. I had trouble with figuring out why my sales weren't being transferred and Vince was able to quickly figure it out and walked me through it step by step. Thank you Vince!

Organico Wellness
United States
Over 2 years using the app
Edited October 21, 2024

Very fast response time, very clear explanation on errors and the steps taken to fix them. Great customer service from reps DAVID and LORI!

Reformed Free Publishing Association
United States
Over 2 years using the app
March 18, 2022

Dean was very helpful in assisting me with getting everything set up! I now feel comfortable moving forward on my own.

Pretty By Allie K
United States
Over 2 years using the app
December 30, 2021

Vincent was a great help as I was getting started with integration. I was having trouble getting Shopify and QB to communicate but it is good to go now.

Disc Revolution
United States
Over 2 years using the app
January 16, 2018

Great support :) Adela was very helpful, responsive and patient.

Thankyou Life Changing Goods
Australia
Over 2 years using the app