Reviews (2,863)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

Edited June 27, 2023

Rominick was super helpful, and they concisely informed me how to resolve the issue I was having. Great support.

Also, the ongoing support I've had by the team such as Ronnie has been fantastic, quick to resolve any issues and done with a smile :D

Juice Master
United Kingdom
Over 2 years using the app
September 2, 2021

Super impressed with the App.......just installed Quickbooks and had a few issues getting things synced correctly. Jumped straight onto Live Chat and the support from Troy was outstanding......helped me achieve a great outcome. Couldn't ask for anything more at this stage.....

The Temple of Design
Australia
Over 2 years using the app
December 28, 2017

Just added a 2nd connection. Support chat is super and Adela was very helpful in making it happen.

Dishmaster Wholesale
United States
Over 2 years using the app
December 28, 2021

Awesome team. David and Dean were a great help. Very informative, prompt and kind. I will no hesitate to reach out in the future.

My Rodeo Drive
United States
Over 2 years using the app
April 21, 2020

Marck is always super quick to respond and has been very helpful with us getting this app set up. We've received great customer service.

GF Oats Australia
Australia
Over 2 years using the app
April 26, 2023

Sherwin has been fantastic and help me very quickly and efficiently! thanks!
I was blocked in the app and she resolved the issue very quickly!

Bébé Fafa
Canada
Over 2 years using the app
June 23, 2021

Troy was able to find a solution to my duplicate order # issue by adding a prefix! Thinking out of the box & handled it fast!

MauziesFineJewelry
United States
Over 2 years using the app
Edited December 30, 2021

I've tried to use this app in the past and was sooo frustrated. I am happy I gave it a second chance. Our books are looking better and better. I still needed alot of help and Rominick was patient and helped with all of the errors. Thank you

powerfuelbites
United States
Over 2 years using the app
Edited September 14, 2023

NEW REVIEW: Just had RONNIE helping me with more inventory syncing problems. Hopefully they will be for sure fixed now! Ronnie was great in walking me through things and fixing on QBO integration end. Knowledgeable, speedy and effective. So very grateful!!!!

NEW REVIEW from recent issues: Had an ongoing problem(s). The latest with inventory syncing problems were fixed QUICKLY by RAFAEL. Hours I could've saved by coming first to him. Thank you so so so much! My review is about the support not the app....yet! Troy answered my questions efficiently, kindly - and to my great satisfaction! I appreciated his ready responses and the information links he sent, his encouragement in what was ahead for using this app and integration with my store, and the assurance that help was always at hand (during the week! :) ). I'm excited to get this linked with my store and the streamlining it will allow for my complicated life.

Eden Pure Skin
Canada
Over 2 years using the app
January 5, 2024

I cannot thank Sherwin enough! I've had trouble with orders syncing through to QBO and had several chats to no avail. Today I was lucky enough to connect with Sherwin, not only has he sorted all the sync issues bt he also explained step by step how to do it. Just brilliant! Thank you so much Sherwin! I can't recommend this guy enough.

eighteenhockey
United Kingdom
Over 2 years using the app