Reviews (2,863)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.
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Even though it says this app isn't compatible with my shop, I've had it installed for awhile now. It's not the easiest thing to configure, and for awhile I had daily error notifications that I could not fix, making a bit of a mess in QBO for me. I finally reached out to customer service for help after my accountant couldn't determine the issue or fix. I gave them access to my shop and they configured everything for me and then when I had another error message, they fixed that as well. I'm super pleased with the help they've provided me, and the app service overall. If you're using QBO and Shopify, this is a great solution.
Would love to see some of the syncing workflows go both ways (Shopify to QBO and QBO to Shopify) but the app really does accomplish a lot of things we need it to already. Troy and Sherwin both were super helpful in resolving the issues I had too.
Sherwin and the other members of the support team are professional and great to work with. The chat feature is fast and issues or questions are answered very quickly.
This app is the BOMB. The customer service is AMAZING. It makes my life 1000x easier not having to enter my invoices manually within Quickbooks! I had some errors pop up over the weekend and working a full-time job outside of my boutique business gives me little to no time during the day to reach out for assistance, but was happily met with the online chat function being available at 8:00pm EST. I was helped by Karol this evening and she was super kind and even sent my screenshots of directions to help me resolve the errors when I couldn't figure it out. She was very kind, courteous, and eager to help me. 10 out of 10 recommend this app! You really can't go wrong!
Their live chat support is awesome! Ronnie was able to help me update some SKUs with my inventory/Quickbooks to help me get a last minute invoice out.
Fantastic product.
Really makes it so easy, I just run it automatically every morning and if I need to during the day.
Means I can be away from the office without having to worry about orders getting fulfilled.
On the rare occasions I have contacted support, they have been excellent.
Very happy customer.
Benielle was very helpful in getting some initial set up going. Even noticed an error we made and corrected the error to help prevent some future headaches!
The convenience of the app is brilliant!! Sherwin was a great help and fixed our issues in minutes.
Rominick helped by fixing an issue from incorrect set up. I appreciate his help. So glad QB finally created an app to connect with shopify sales.
Had a doubt spoke with Karol, provided great support and response. Very satisfied. I know that if I have another doubt they will be able to assist me.