Reviews (2,558)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving automation that syncs sales receipts and financial data between Shopify and QuickBooks Online, streamlining financial and inventory management. It supports complex setups like multiple store integrations with detailed field mapping. The app's performance is reliable, and the customer support team is praised for being responsive and knowledgeable, with live chat adding convenience for real-time assistance.

April 28, 2025

The app itself is frustrating, but the support from Francis has been awesome.

Surf City Cycles
United Kingdom
25 days using the app
January 27, 2025

Great App. Been using them for years and it does make book keeping so much easier, integrating between Quickbooks and Shopify. Nick on the other end was a great help setting it up.

Crackstuffers
United Kingdom
About 1 month using the app
June 11, 2025

Had a few issues but BEN helped me out. Very quick, very knowledgeable.

RoJo Resin
United Kingdom
8 months using the app
March 6, 2025

Had a little issue with integration to fro QBO to shopify and sherwin was so helpful. great support

Douglas Forest & Garden
Ireland
About 1 year using the app
March 21, 2025

As an accountant this app definitely makes the integration with QuickBooks so much easier. We are able to track sales and payments far more accurately, and when it comes to paying sales tax - we have the information at our figure tips. Thank you, Sherwin for helping me get this set up for another one of our clients. You were prompt, helpful, and clear on everything I needed to do. I appreciate this type of service. Thanks again Sherwin for your help

Mainstream Boutique Stillwater
United States
9 minutes using the app
February 10, 2025

This is a great app. Works really well with no issues. I had a query today and spoke to Ben who sorted everything out straight away. Very happy.

SUSIE WHO
United Kingdom
About 3 years using the app
January 13, 2025

The QBO and Shopify connection is critical for keeping our business running but let me tell you the service side of this app is the best. I got stumped trying to figure something out and the support team here is great. BEN held my hand through some setup stuff I had messed up and we got a bunch of my sync cleaned up in no time!

Gravirax
United States
Almost 3 years using the app
May 15, 2025

Ben was an ABSOLUTE LEGEND!

I don’t even have the words (but I’ll try). In a world full of "meh," Ben is a blazing comet of brilliance! In literally no time, he solved all my problems like some kind of tech wizard/angel hybrid. I blinked and BOOM — everything was fixed. How?!? I don't know. Magic? Probably.

He’s not just helpful — he’s the human embodiment of excellence. Like, if kindness, efficiency, and pure awesomeness had a baby, it would be Ben. If I could give him more than 5 stars, I’d invent a whole new rating system just for him.

THANK YOU, BEN! Never change. The world needs more of you.

Medic Quebec
Canada
About 2 months using the app
March 11, 2025

Francis did a terrific job solving a sync error on this workflow.

Via Store
United States
Almost 4 years using the app
Edited June 13, 2025

It was so nice to coordinate with Jenny resolving my issues regarding the integration of Shopify store to Quickbooks. Knowledgeable and very patient. Top-tier customer support.

Had another query the next day and Ben was so quick to assist. Was resolved in no time. Top-tier CSR!

Le Maître des Parfums
United Arab Emirates
2 days using the app