Reviews (2,863)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

July 13, 2021

Paul from the Customer Champion Team was outstanding! He guided us through the whole set up process, fixed all the mistakes we made, made improvement suggestions along the way. If you've ever wondered what the Ultimate Customer Support Experience would look like - these guys define it! Thank you so much for going above and beyond.

M&B.
Australia
About 2 years using the app
April 2, 2021

Hazel at Shopify by Onesaas was very helpful with all my questions about setting up the sync process. Easy, quick and simple. Thank you!

RMC Rubber Mats Co
Canada
About 2 years using the app
December 6, 2023

Sherwin provided me with exceptional assistance in resolving multiple integration issues between Shopify and QBO.

I had to complete a ton of run around between Shopify and QBO support to finally find out that QB connector has its own support. A which point Sherwin was able to assist with various request in a professional manner.

If you need assistance you should reach out Sherwin by listing your issue so he understands, then connect with him so you do not have to repeat yourself to other support members.

Sherwin was extremely helpful and I recommend using him with issues you encounter.

GSH+
United States
About 2 years using the app
November 1, 2022

SHERWIN was a delight over the chat and helped me solve my issue immediately - really amazing service thank you!

Rousseau Chocolatier
Canada
About 2 years using the app
May 25, 2022

Cant believe this is FREE! does the job perfect and the helpline are excellent. David helped me for around half an hour to make sure I know what I was doing, couldn't have been more helpful

careppe
United Kingdom
About 2 years using the app
March 10, 2022

Great customer support! Benielle was very helpful and accomodating to help us setup QuickBooks Connector!

Mayfair & Co.
Philippines
About 2 years using the app
November 20, 2023

I want to take a minute to say how much I'm pleased with the great service I just received from Sherwin, very competant and efficient!

Portail MIDAN
Canada
About 2 years using the app
April 9, 2021

Rafael was super helpful and quick at getting my issue sorted. Within 5 minutes he had resolved an issue that could have easily have cost me over 2 hours of extra work. Brilliant app and brilliant customer service!

ExSeed Supplies
United Kingdom
About 2 years using the app
November 12, 2020

The support is terrific. Paul was patient and knowledgeable and stuck with it all the way to the resolution of my issue.

GIRL WONDERFUL
United States
About 2 years using the app
December 12, 2023

I came a cross couple of tech issues back to back, and Ronnie was able to help me tremendously. As of today, all problems have been resolved. What a big relief!

JuneBee Baby, Inc. Artisan Clothing Shop
United States
About 2 years using the app