Reviews (2,765)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

August 19, 2022

Lori really helped me understand the integration aspect! I am sooo incredibly new to this, and I overcomplicate a lot of things. She explained the answers to my questions to where I have a better understanding of what I need or don't!

Give Grace Candle Co.
United States
Almost 2 years using the app
Edited April 9, 2024

This is the exact app we needed to sync our Shopify data with QBO. There is a good amount of control so you can set exactly what and when it get's synced over. We are able to just sync unpaid orders in Shopify so we are able to invoice in QBO. When I had an issue with the connector showing an error I used the live chat support and Clarisse was able to quickly fix my issue. Would recommend.

Update: Needed help again and David was able to fix our issue in less than an hour of writing an email.

Concrete Countertop Solutions
United States
Almost 2 years using the app
March 28, 2022

Great app that works as needed. Support is quick and efficient (special mention to Vincent) to understand and fix the issues we might face.

Vedana
France
Almost 2 years using the app
Edited March 11, 2024

Sherwin was very helpful and helped me clear an error message quickly. It was great customer service.

Council of 101 Orlando
United States
Almost 2 years using the app
March 28, 2023

I had a workflow issue that Troy fixed so easily! He was quick, very friendly over chat, and I was impressed!

Together We Bake
United States
Almost 2 years using the app
April 26, 2022

Works very well and there have no hiccups. Customer Service is always helpful. I spoke with Sherwin today and was able to resolve my issue within a couple minutes.

Mom's Munchies
United States
Almost 2 years using the app
April 12, 2023

Great service from Rafeal! Addressed my issue and fixed one thing before I even noticed it was a problem. Thanks Rafeal!

motherlove ferments
Canada
Almost 2 years using the app
Edited January 5, 2022

Benielle, Thanks for resolving the order and prod sync issue. Great service and patience in understanding and helping to resolve the problem. The app helps in automating the sync to QB Online.

Kibow
United States
Almost 2 years using the app
Edited April 16, 2024

I have been very happy with the assistance provided by Karol in trying to resolve an issue I have with syncing data between Shopify and Quickbooks Online.

STATE Of EMBRACE
Australia
Almost 2 years using the app
Edited June 14, 2019

Whenever I need assistance with anything, the customer service at OneSaas is very responsive and quick to fix it. In fact, Hazel just helped with an issue today that saved me tons of time. Very happy about that!

Artware Editions
United States
Almost 2 years using the app
Intuit replied July 2, 2019

Thanks Artware Editions for your great review. Hazel and the rest of our customer champions are thrilled to have helped you get QuickBooks Online working with your store quickly.

Reach out to marketing@onesaas.com if you'd like to have your business featured on our website and social media platforms.