Reviews (2,765)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

Edited March 27, 2024

Great customer service. Ronnie is a good helper. He helped me resolve my issue fast and kept the conversation positive.

LORI all so helped me so well, she was very professional and very patient

RJP Unlimited
Canada
Almost 2 years using the app
Edited January 13, 2023

Sherwin was extremely helpful, quick and knowledgable about helping us get up and running particularly with respect to connecting the shopify and qbo!

The level of service provided was exceptional- way exceeded my expectations

Delish-us.com
Canada
Almost 2 years using the app
August 1, 2023

I am new to using this app and Ronnie on the chat support was quick to assist with answering my questions and helping me connect my online store to Quickbooks. Very quick and efficient service.

Five'21 Coffee Roasters
Canada
Almost 2 years using the app
November 6, 2023

had great experience; they even contacted me about an issue I had not been able to address yet!

Bigfoot 4X4
United States
Almost 2 years using the app
Edited December 9, 2021

Dean in customer support was so quick and responsive today! The problem I'd spent hours trying to fix myself was resolved in a matter of minutes. Appreciate good and knowledgeable customer service!

Cherry On Top
United States
Almost 2 years using the app
Edited November 9, 2022

I contacted support because I received error while attempting to sync. Lori was very resourceful and solved my issue within minutes. It was a pleasure communicating with her. Thank you Lori!

AuthenticDeals.com
United States
Almost 2 years using the app
Edited December 6, 2022

David was very helpfully with the issue I had. He explained everything well and accurately Thank you!!!

botanical_infusions
Australia
Almost 2 years using the app
December 12, 2022

Thank you so much Karol for your help. You were very patient with me. Your explanations were very clear and detailed. My problems are solved. :)Thank you again.

Boutique La vie en Vert
Canada
Almost 2 years using the app
September 20, 2023

Rom was amazing at helping me sync my Shopify account with Quickbooks. I didn't think it would be possible on live chat but Rom was very good at problem solving and shared some screenshots whilst working on the back end. Now all my Shopify orders flow through nicely into Quickbooks!

Well done Rom!!

Dillon Organic
United Kingdom
Almost 2 years using the app
Edited July 29, 2024

Sherwin was great at onboarding our Shopify Connect! Really appreciate the expertise! Thank you for the help. Edited: Troy was fantastic at troubleshooting my issues.

ASTROFF
Canada
Almost 2 years using the app