Reviews (2,863)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

October 1, 2021

Super service ! I had problem with my payments. Marck is very patient (as I'm not billingual) and make sur everything works !
Thank you Marck !

Maguire Shoes
Canada
About 2 years using the app
May 2, 2018

The support from Johnny at One Saas has been nothing short of amazing. Very quick to reply to my numerous questions while getting 3 Shopify sites all hooked up to one accounting system. Nothing was too much trouble. Everything was explained clearly so that we knew what we could and could not do and why. First class support. The app is working well for us too, syncing all our inventory across all sites every hour to avoid the embarrassing 'sorry we've already sold it elsewhere'.

Curvyswimwear
Australia
About 2 years using the app
April 1, 2020

They were really helpful especially Sherwin. He was very patient and walked me through all of my concerns. Thank you!

Lavie Scrubs
United States
About 2 years using the app
January 4, 2024

I had the pleasure of chatting with David regarding a system error message I received. David was so pleasant, explained the issue, and solved it quickly and efficiently - so crucial during a busy work day. Thank you David!

Evolve Medical Inc.
Canada
Almost 2 years using the app
August 11, 2021

Customer service is great! Vincent helped me get things set up and answered all my questions for me.

Sammy Grace Scents
Canada
About 2 years using the app
February 11, 2022

Great service and onboarding, at first it was a little confusing to me, but their support was amazing on getting me set up with QBO and Shopify integration

Spirits Stand Strong
Canada
About 2 years using the app
March 10, 2022

Deze app neemt me enorm veel werk uit handen. Het was even lastig configureren maar Benielle heeft me hierbij perfect geholpen!

vctrade
Netherlands
Almost 2 years using the app
August 18, 2023

Would totally recommend, SHERWIN gave great app support and it works great, will continue to use for a long long time

Prior Sports ULC
Canada
Almost 2 years using the app
Edited April 5, 2023

2023-04-04
Sherwin was absolutely incredible! They were a huge help, and were very knowledgeable, probably the most helpful person I've talked to in customer service for a long time. Would recommend the app simply for the customer service.

2023-02-15

Ronnie was a huge help to me! He solved all my problems, even problems that other technical support representatives were not able to resolve. Cannot recommend Ronnie and this app enough.

I use this app to sync shopify to QBO! I needed some help and Sherwin from Customer Support was AMAZING!

Great service :)

2023-02-15

Karol was incredibly friendly, helpful and resourceful, and was a huge assistance in helping me resolve my issue! The support alone is worth the application! I cannot emphasize enough how helpful Karol was, and how much she aided our work-day!

Reef Wholesale
Canada
Almost 2 years using the app
February 27, 2022

Vincent was very happy in whatever questions I had. He even provided links to help me with learning quickbooks

SizeMe Fashions
Canada
Almost 2 years using the app