Reviews (2,952)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline financial and inventory management by syncing Shopify sales to QuickBooks Online. They value its configurability, including detailed field mapping and tailored sync options, and appreciate features like refund handling and historical data syncing. The app is noted for reliable performance and seamless integration, with customer support praised for its efficiency and effective real-time assistance via live chat.

February 9, 2022

Solution simple d'utilisation, très ergonomique. Le support est très réactif !
Connexion avec Shopify fonctionne bien !

Nüttree
France
Over 1 year using the app
January 12, 2023

Great app for syncing our Shopify with QBO, and whgen I ran in to an error with duplicate transaction numbers Sherwin from customer support helped walk me through correcting the errors and fixed it going forward. Thank you Sherwin!

Mason’s Cloverdale Home Furnishings
Canada
Over 1 year using the app
Edited December 2, 2019

I've found OneSaas to work great to get my Shopify store to communicate with QBO and vice versa. Way better than the last application I was using with my Wordpress site. I had to close every invoice manually with that one and constantly do manual adjustments in QBO. Any problems or issues that have come up with OneSaas have been addressed promptly. The customer service is stellar with quick ...

YAY! LiFE!
United States
Over 1 year using the app
Intuit replied April 9, 2019

Hi Nicki! Thank you so much for reviewing us! We are really pleased to hear that you've had a positive experience with OneSaas connecting Shopify and QuickBooks.

We'd love to ...

April 26, 2022

Ben in customer service was a great help in resolving my syncing issues! He explained everything well and was able to answer all of my questions.

toii
United States
Over 1 year using the app
January 19, 2024

Clarisse was amazing, sorted out all my issues with QBO intergration & answered my questions in detail.
Thankyou Clarisse for great customer service

Robertson Audio Cables
Australia
Over 1 year using the app
Edited May 19, 2023

Wow !!!! this is CUSTOMER service. I have so many questions to understand well the QBO connector and Ben at customer service answered at every questions. He knew exactly my problem was and was a really good help for me and our customer to reach the accounting goal we want with the connection beetween QBO and Shopify. I really recommand their customer service. Thank a lot Ben you really help us.
...

Ice Epoxy
Canada
Over 1 year using the app
Edited March 5, 2024

Great customer service formSherwin, he was cooperative and super helpful.

Cherry Picker Hire London
United Kingdom
Over 1 year using the app
June 27, 2023

This app has worked well for me. I've had a couple issues, but their support is fast and thorough. Dean solved a major problem with duplicate invoice numbers, so I'm once again on track.

Ikigai Fiber
United States
Over 1 year using the app
March 24, 2023

Paul gave us amazing tech support this morning, fixing our sync issues with Shopify, due to some errors we had made in product coding. He spent a great deal of time walking me through the issues and researching them and then had the ability to fix them. Thanks so much Paul for your great customer service!-Patti B

Old Silver and Gold
United States
Over 1 year using the app
June 13, 2024

Troy was very helpful he managed to add my country which was not on the list and helping me with creating my account awesome job Troy.

My Store
Seychelles