Reviews (305)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales with its advanced product customization tools, including 3D visualization and real-time pricing adjustments. It's noted for its user-friendly interface and reliable performance across different devices. Exceptional support, especially from a team member named Ramon, is frequently highlighted for responsiveness and effectiveness in resolving issues.

Edited March 19, 2021

Rebel Tee Shirts
We was looking for a customizer for our t-shirts we looked at a few apps,and we also deleted it and re installed a few times,Support was very good and understanding, Ramon is very good support and helped me out with what we need done.The app i find is easy to use once used to it, support is really good worth 5 stars or more, definitely recommend support , keep up the good work.

Urban Wise Clothing
Australia
26 days using the app
September 7, 2018

This app is awesome but the best thing is the support from the developer. Ramon provides the best support I've received in a while. Recommended.

Rebel Factory Apparel
United States
23 days using the app
May 12, 2018

This an excellent App. Customer service was always there to help with the integration in a good timing manner and beyond. Very responsive app on mobile phone

Handyst
Australia
23 days using the app
February 18, 2021

I used this app to add custom t-shirts to my website. Calculated the price of my theme and this app, and turned out to be less than the theme that has the same features but would have cost me 3 times more. Thus, this is a big money saver! Also, the support is GREAT! They had helped me with ALL my needs. Even some of the ones that were part of my theme rather than their app. Besides that, the timing is very well! It took the guy to respond and solve the technical issue only 1 day, which is great because some apps wouldn't even respond in 1 day! However, the UI seems to be a bit old, so I will hope that the developers update it and add new features, such as allowing the customer to select what apparel they want to customize. Overall, VERY HAPPY with the app, the support, and the features it has!

patientdesigners
United States
21 days using the app
Edited April 10, 2018

This is the first time I ever write a bad review about any product online. I felt scammed by this company. I paid Ramon USD250 on August 2017 for the installation of the app on my products and another USD1165 on September 2017 to add and setup the pre-made templates that we created, add Google fonts, colors etc. On our agreement, he should be able to finish the works within 15 business days. But he done it little by little and still not yet finish. I kept on contacting him by email, took so long time to response and not really answering my questions. I have been paying for Professional Plan which suppose to have priority support. I needed to cancel several marketing campaigns because the app is not yet configured properly. I patiently waited because while my business suffered a lot. The pre-made templates are very important on my store and none is added on my website. I even asked him lately to add partially so I can start with my campaign and he said he will do it in 2-3 weeks. But nothing is done after a month.

I finally gave up and cancelled my subscription. Then suddenly he sent me a message, just to tell me to activate the app again because he will add the fonts, after 6 moths! And how about the other pending jobs?

I asked for refund but of course, he never answer back!

By the way, I found a better app, with great support. It is called Zakeke.

Distinctinterior
Norway
Over 1 year using the app
March 12, 2018

This is the best app I've seen and I've done ALOT of comparisons, trials, and researching. I call Ramon, "Yoda" & for good reason ... Qstomizer is truly a remarkably developed application & the service cannot be beat.

I had looked at so many options to suit my needs, I started as a convention/market seller here in NYC and decided to take it to the next level by starting at BigCommerce which was another $20-$50 every turn that didn't even do half of the features included in Qstomizer, I switched to Shopify with hopes of better suited apps that would be within my budget which is next to nil - they recommended me to Customify within 10 minutes I realized did not suit my need, contacted them, absolutely no help, they 'just do not do anything like that'.

Qstomizer is a whole different level of integrated application, providing complete customization with a vast array of variations, pricing & product options and what's better: if you need help? Ramon's got you covered in a jiff. If you need something changed to better suit your store's need? He's got that too! I've seen a review that say it took him days to get what they needed. As a fledgling coder myself, I can tell you with absolute certainty: these types of development changes do not happen instantaneously. Any developer (read: 'human being') worth their salt understands this and appreciates the TIME and EFFORT it takes to accommodate personalized request changes to such a comprehensive application. Having to change/add/alter a single option requires re-coding numerous documents and files, along with debugging and testing so he can provide you your perfect solution. You can't find a more helpful, customer-orientated developer for the simple fact he isn't charging you his personal hourly rate to even consider make these changes - after all this is what he does for a living & wouldn't you want to get paid for overtime? Customify & every other app I've seen doesn't even attempt to better suit your needs and most developers would tell you just to deal with it or hire them as your personal developer which will run you hundreds to thousands of dollars depending on the intricacy & difficulty of what you request.

So if you want to take your store to the next level, or if your store, like mine requires such a vast array of variations, pricing, product options,and you're not looking to spend thousands of dollars: Qstomizer is definitely without a doubt the 'Qstom' solution you've been looking for. The developer is dedicated to his customers: crafting your perfect solution, or simply if you need help. All this on a startup's budget? You just can't beat it; Ramon or quality and functionality of Qstomizer. So go ahead, get it, you'll see what I mean!

Calypso Conceptions
United States
18 days using the app
Edited July 18, 2020

Ramon has always been helpful when customizing anything for our store. I would recommend this app over any other ones out there! :)

Protect Styles
Canada
16 days using the app
August 31, 2018

This guy is DA MAN !!. awsome app. A little tricky for a beginner but once you get it figured out, it is totally worth it . Thanks!!

Shipping Connects
United States
15 days using the app
June 4, 2020

I use this app to allow my customers to resize and fit their own pictures to personalised items that I print. It is easy to use and found it simple to set up. There is pleanty of material online to help acheive what I needed and when I did become stuck, the quick and professional respose from the developer sorted my probelm in no time at all. Fantastic app.

That Photo Place
United Kingdom
15 days using the app
September 20, 2015

At first it was hard for me to understand how this app works both in the front & backend of Shopify.

However Ramon's help and patience has been greatly appreciated, his support has helped me with workarounds to match my needs.

Fantastic, thank you.

Badgepig
United Kingdom
15 days using the app