Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and wide range of customization tools. They appreciate its seamless integration into the sales process and excellent customer service, noting quick response times and efficient problem resolution. Merchants find it easy to set up and report a significant boost in sales post-implementation. The app's developer is commended for his dedication to customer satisfaction. It's seen as a cost-effective and reliable solution for adding customization capabilities to stores.

Edited October 20, 2022

Works great! We launched it last week! Kind of a pain on mobile, but other than that it's a great way to give the customer power! Ramon is a HUGE HELP!

Gamer Sleeve
United States
6 days using the app
Edited February 2, 2018

The app is extremely hard to setup. It will require you ask the developer to do this for you. He's incredibly unresponsive - we waited 9 days to get a response, then another 3 days after that to hear from him again.

After we gave up on the app and removed it from our store all of our products stopped loading because of a script he added. The homepage loaded, but products were not loading - something our customers brought to our attention.

The app is far too complicated, the developer was unresponsive when we needed him, and he should tell users that removing his app may leave your site down! After being down for 12 hours, luckily Shopify support was able to remove the embedded code on our site.

Pretty Robes
United States
4 months using the app
October 31, 2017

The app is good and the customer service is great. They answer and resolve the issues fast.
The product is great but we don't put 5 stars because, according to us, some features are missing and the loading is quite slow.
Amazing service and a product that can be improved.

Squarenuts
Belgium
4 months using the app
March 18, 2018

Terrible support. The app broke my product pages (code was changed so no products showed), and Ramon refused to assist. Not recommended.

Elastic Band Co
United States
3 months using the app
September 20, 2016

This app worked somewhat for the first two months and now it does not work. The support is non existent. I will not buy from this developer again.

Gravity Dice
United States
3 months using the app
Edited March 20, 2017

Free plan is useless and paid too expensive!

Enry Print Ltd
United Kingdom
3 months using the app
January 31, 2017

Qstomizer has provided me a platform that is a pinnacle for my brand to succeed. The customer service was by far the best compared to any of the other product customizer apps I found on Shopify. The app needed quite a bit of changes for it to work the way I needed it for my website and brand. All I have had to do to remedy these issues is send an email and they have all been taken care of quickly. I definitely would highly recommend this app!

City Chapters
United States
2 months using the app
March 28, 2017

Helpful setup, thank you Ramon. Does exactly what it says it will.
www.boomcandy.com

Boomcandy
Canada
2 months using the app
March 1, 2021

Best app I could find to do what I need for personalizations - had to contact support a couple times and both times were quickly responded to and fixed. Very cool so far.

Howling Monkey Guitar Picks
United States
1 day using the app
September 28, 2017

Ramon was super helpful with us on trying to get this set up. However we've chosen to cancel due to the fact it doesn't quite have all the design features we are needing to make our products look the way they do when designed by us. It is probably a great app for some, it just wasn't a good fit for us.

Design House Creatives
United States
About 2 months using the app