Reviews (305)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales with its advanced product customization tools, including 3D visualization and real-time pricing adjustments. It's noted for its user-friendly interface and reliable performance across different devices. Exceptional support, especially from a team member named Ramon, is frequently highlighted for responsiveness and effectiveness in resolving issues.

Edited February 3, 2017

Perfect app for a web developer or coding specialist.

Texas Shopping Source
United States
13 days using the app
October 31, 2018

The images that are exported from the app are not sufficient resolution for actual use on larger products. They're upscaled up to a maximum of 8000 x 7000 px but the original images are only 800 x 700 so the detail is garbage.

Also couldn't get any response from their support team.

Toland Home Garden
United States
11 months using the app
April 21, 2017

Developer is very responsive to the customer's needs. Quick to act, and solves any issues or concerns. A++

Custom Life Size Cutout
United States
11 days using the app
August 6, 2021

Great app and features. Ramon is extremely helpful. He answers very quickly and is very patient with assistance. All around great service.

Crtifiid
United States
9 days using the app
Edited April 24, 2018

Qstomizer is awesome! I tried several apps before I found this one. I wanted something that my customers could use to design their own shirts and other products, and I didn't want something that was super complicated. Of all the apps that I tried out, this is the easiest to use. I can keep my current supplier which I have already developed a relationship with. Ramon helped me to get my first product up and running and now I am able to get started much sooner than I thought. I would highly recommend this app and it is definitely worth the price, and they have great customer service.

Just Say Tees
United States
8 days using the app
Edited September 21, 2023

A fantastic App! We tried several customisation apps, none of which gave us the full functionality we were looking for, then we came across Qstomizer, it gave us exactly what we wanted and more and the support provided by Ramon was first class.

I'm adding to this review as I've received further outstanding support from Ramon, no sooner that I request something it's done. Thanks again for your excellent support.

Trade Only Website
United Kingdom
7 days using the app
Edited October 20, 2022

Works great! We launched it last week! Kind of a pain on mobile, but other than that it's a great way to give the customer power! Ramon is a HUGE HELP!

Gamer Sleeve
United States
6 days using the app
Edited February 2, 2018

The app is extremely hard to setup. It will require you ask the developer to do this for you. He's incredibly unresponsive - we waited 9 days to get a response, then another 3 days after that to hear from him again.

After we gave up on the app and removed it from our store all of our products stopped loading because of a script he added. The homepage loaded, but products were not loading - something our customers brought to our attention.

The app is far too complicated, the developer was unresponsive when we needed him, and he should tell users that removing his app may leave your site down! After being down for 12 hours, luckily Shopify support was able to remove the embedded code on our site.

Pretty Robes
United States
4 months using the app
October 31, 2017

The app is good and the customer service is great. They answer and resolve the issues fast.
The product is great but we don't put 5 stars because, according to us, some features are missing and the loading is quite slow.
Amazing service and a product that can be improved.

Squarenuts
Belgium
4 months using the app
March 18, 2018

Terrible support. The app broke my product pages (code was changed so no products showed), and Ramon refused to assist. Not recommended.

Elastic Band Co
United States
3 months using the app