Reviews (566)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective bulk pricing and discount management, which boosts sales and customer purchases. They find the interface user-friendly and easy to set up, even for those with limited technical skills. The app offers customizable features that align well with various store themes and includes options like volume discounts and discount codes. It is compatible with different themes and carts, integrates seamlessly, and functions reliably. Customer support is highly praised for being quick, responsive, and helpful, often providing personalized solutions within 24 hours.

September 10, 2024

Best customer service ever. Immediately analyzed and solved the issue I was having. If only every business had an Alina - I cannot thank you enough for employing such a great CS agent. Incredible.

Lucky Dog Hot Sauce - Food's Best Friend!
United States
About 4 years using the app
Website on Demand Studio, LLC replied September 12, 2024

Hey there Lucky Dog Hot Sauce and team!

Thank you so much for your heartwarming review for the customer service you received from Alina. This will definitely make her day! Don't worry, we will ensure that she gets recognized for an amazing job.

If you need any help, you know where to reach us!

October 17, 2024

They are quick to respond. They offer helpful videos to address changes, updates, and troubleshooting. The service is excellent and fast.

Region 13 Products
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied October 21, 2024

Hi Region 13 Products and team!

Thank you so much for taking the time to leave us a review! Our team really appreciates your support.

If you need help with anything else, you know where to reach us!

September 5, 2024

Generally has worked really well. Great support when I had a minor issue. Very responsive and resolved quickly.

Dip and Glow Wholesale
United Kingdom
About 2 years using the app
Website on Demand Studio, LLC replied September 9, 2024

Hey there Dip and Glow Wholesale and team!

Thank you so much for taking the time to share the experience you had with our app and support team! We appreciate your support and hope that we have a long and fruitful partnership.

If you need help or have any questions, please don't hesitate to reach out to us!

Edited October 27, 2024

not working properly. when you increase the quantity in the shopping cart, the item gets removed

GoKarts USA®
United States
1 day using the app
Website on Demand Studio, LLC replied October 28, 2024

We're very sorry to hear that adjusting the quantity in the cart isn't working as expected. Our team is happy to help to help make this right! We will reach out to you ASAP to help out.

-Bulk Discounts Merchant Support team

April 10, 2024

Has worked well for us. When support was needed due to a Shopify update, it was provided quickly and effectively.

Sewell Direct
United States
Over 4 years using the app
Website on Demand Studio, LLC replied April 12, 2024

Hi there Sewell Direct team!

Thank you for the amazing review! We understand how important it is to get support which is why we do our best to ensure that our merchants receive prompt assistance.

If you need anything else, please let us know. We'd be glad to help!

April 24, 2024

Great functionality, great aesthetics on the front-end, and great editability. Though the best part is the team, they're always on hand to help and will have fixes turned around in less than 24hrs. Can't fault them.

Stapling & Nailing Ltd.
United Kingdom
Over 1 year using the app
Website on Demand Studio, LLC replied April 26, 2024

Hi there Stapling & Nailing Ltd.!

Thank you so much for the amazing and detailed review! We're thrilled to hear that you're having a great time using our app. We appreciate your kind words for our support team as well. We'll make sure that they are recognized for their efforts.

If you need further assistance, you know where to reach us!

March 16, 2024

Wow!! I’m so excited that I chose this particular company for our “bulk” pricing for our new website. I am big on. “branding” & ensuring everything is in our PMS colors & fits our overall design. The customer service folks at WOD have absolutely gone out of their way to help me do things & make it look better than I thought possible! They also delivered the customer service with a smile which to me is everything. I look forward to a long term, mutually beneficial relationship with the folks at WOD! Thank you WOD & StaySm:)in’!

WhiteBrights®
United States
3 months using the app
Website on Demand Studio, LLC replied March 18, 2024

Hey there WhiteBrights®!

Thank you for the detailed review! This is one of the best feedback we've received and we are very thankful that you took the time to share your experience.

If you need help with anything, please don't hesitate to reach out to us! We'll do our best to help you out.

March 27, 2024

Worked great for many years. Recently, they could not get it to work on my store. They say they have customer service till 8pm but they barely respond. They haven't updated the app yet for the new Shopify. Also, they asked me to delete and reinstall app. When I reinstalled app, they wanted me to pay the new increased price.

Wholesale Perfumes NYC
United States
About 3 years using the app
Website on Demand Studio, LLC replied March 30, 2024

Hey Amit, you're right - we let you down, and I'm sorry for that. We fixed the issue you were struggling with, but it obviously came too late. I'll be reaching out to you by email - I really hope we can win your trust back somehow.

Hannes Bez | Director of Customer Support

Edited March 15, 2024

The team goes above and beyond to make things right. These guys are not outsourced and doing the job without context or care (think Amazon support).

If an app didn't care about their business, then they certainly wouldn't care about yours either. In this case, the entire team works in every customer's best interest and at heart they truly care about their business.

As an aside, i've come to appreciate their understanding of Shopify's ecosystem, the technical considerations and limitations, and so forth. I'll recommend them to others.

OrnamentallyYou
United States
7 months using the app
Website on Demand Studio, LLC replied November 29, 2023

Thanks for taking the time to leave such a thorough review. I'm truly sorry about the poor experience you've had with our app. We're taking your feedback very seriously and are working through it with our developers. I'll also be reaching out to you personally - we've let you down, and we want to make this right!

Hannes Bez | Director of Customer Experience

January 15, 2024

The customer support has a great service. They immediately responded and fixed the issue we had in our shop. Good job!

Dream Vessels
United States
Over 3 years using the app
Website on Demand Studio, LLC replied January 17, 2024

Hi Dream Vessels and Team!

Thank you for making our day with such kind words and wonderful feedback for our support team. They'll surely be happy once they see your review!

Feel free to reach out if there's anything else you need help with!