Reviews (156)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to efficiently integrate Shopify and QuickBooks, automating transaction syncing and reducing errors. It handles various transaction types and complex tax scenarios effectively. Features like invoice bridging and fee management are customizable, meeting diverse business needs. The app is noted for its reliability and smooth functionality, with customer support praised for responsiveness and readiness to provide custom solutions.

February 17, 2026

Short version:
This app is to the point, relatively simple, reasonably priced and customer service has been exemplary! My business is so small, and yet they made me feel like my issues were important to address in a timely manner. If the features offered by Parex Bridge match your needs, I highly recommend using the app.

Long version:
I had first started using this app after being dismayed that QuickBooks native app for Shopify wouldn't sync properly... Really?!
Anyhow, after reading reviews for several different bridge app options, I realized this wasn't an uncommon thing, and that was why there were apps like Parex Bridge.
I have a very small scale business with currently just 1 product for sale. The complexities come from sales channels (international, Shopify Collective, etc) and the desire to track shipping income, discounts, and so forth. I believe QuickBooks is now better at the latter, but still struggles.
Anyhow, I initially hadn't realized I had poorly setup a few accounts on the app (despite Parex's excellent online resource to help you setup everything). After a few months of syncing, there were some numbers that were off. A hired bookkeeper actually made things worse and I had to go back to square one, actually needing to un-reconcile accounts going back to 2024!. That's when I finally contacted Parex for support (yep, should've done that first but I hadn't realized this was part of my issue).
They helped me through every step of the way to identify what was wrong, going as far as changing some of the backend of their app to better match some odd situations I had with international shipping taxes, duties and Shopify collective credits and debits. They were actively addressing my concerts, keeping me up to date, including when there were delays, giving me realistic expectations, help me explain and select settings and actually fixing things. Yes, they actually had to adjust some stuff on their end, and they weren't shy about it, they just fixed it and we moved forward. This feels like a rare thing in today's world.
I was very impressed throughout the process.
Once we reached a point where all the settings seemed right and backend adjustments were made, I re-started reconciliation. I almost couldn't believe that the entirety of 2025 reconciled in 1 go! Up to that point, there were always some odd adjustments that needed to be made on a monthly basis (that was where the bookkeeper just created or adjusted journal entries to make end of months match bank accounts...).
All that to say, I am very pleased and trust this app and their staff to make my accounting easier. And if there's a glitch, I have full confidence that I can reach out and get skillful help to solve whatever issue there might be.
Highly recommended.

Zutto Fire
United States
About 1 year using the app
December 31, 2025

We've had great customer support with the Bridge app. Initially, we were looking for a way to sync the Shopify sales with QB. That worked, and as we experienced issues where we needed to make changes but were unsure how, their customer support offered solutions and very easy to understand step-by-step instructions to answer our questions and resolve our issues. Overnight response every time. Wonderful!

OneSource Common Good Store
United States
About 2 years using the app
December 10, 2025

We really appreciate the excellent support we recently received from your team. We find the app very useful and the integrations easy to manage.
Recently, we encountered an issue with the re-sync of orders, and the QB Bridge support team was instrumental in resolving it. I would like to specifically thank Mohit for his quick response and clear communication, which led to a swift resolution of the issue.
We truly appreciate his help.

Celebright USA Dealer Central
United States
About 2 years using the app
October 31, 2025

Amazing app—easy to use, excellent support, and great tools to manage and grow our online business. Highly recommend!

South Florida Hindu Temple
United States
Over 1 year using the app
November 4, 2025

Great customer service to help ensure the app was properly syncing exactly what we wanted from Shopify into our Quickbooks and vice versa. Now working great!

Graffeo
United States
About 1 month using the app
August 14, 2025

This app effortlessly bridges invoices and fees between Shopify and QuickBooks, making the process seamless and saving hours of manual work.

Addictive Coffee Roasters
United States
Almost 6 years using the app
November 7, 2025

This app is amazing! We had been looking for a 3rd party integration for a long time and this one ticks all the boxes and at a reasonable monthly cost. Customer support is amazing!

Abarth Tuning
United Kingdom
3 days using the app
January 20, 2025

Reasonably priced for the job it does of syncing my Shopify stores with QBO. I've had a few small issues over the past few years but the customer support has always been very prompt and has always solved the issue quickly.

Horse Gear Canada Ltd.
Canada
About 5 years using the app
Edited September 13, 2024

** I have had this app since 2020, I have only ever had a couple of syncing issues and the company was very helpful and fast at replying, I COULD NOT handle all these transactions without it. ***update i've now had this app for a year. It still is the best thing ive ever done.
**now ive had this app a few months, the back order sync has been finished, and anytime ive reached out for assistance the response has been fast and they have fixed everything. I have about 2000 orders a year, i have many forms of payment including partially paid app, and i was concerned that all the fees(shopify fees, stripe fees etc) were being allocated in the correct place, I have been checking my orders and seeing how orderly it is. the bulk shopify orders go into a shopify holding account,then it "matches" when your deposit comes in and takes the portion you keep out of the holding account and into your bank account, and the amount kept by shopify gets allocated to a "cost of goods sold-shopify fees" account. so much easier! now all i need is them to make one for keeping track of all my shipping fees and taxes, oh and for the Shopify website/app/ fees !! LOVE these guys.
*** I have only had this app a few days, but the customer service has been outstanding! I had emailed them regarding a tax issue(orders from customers in other province that had ringed through in MY province were incorrectly mapping at their HST code instead of my local code) they had it fixed next day, and was very prompt in communication. I will review again after using this app for a while. But so far im very impressed! this is so far saving me a TON of work and headache.

Canadian Grooming Distributor
Canada
Almost 5 years using the app
August 22, 2025

We have been using this APP with Shopify for years. It is very dependable and the customer service is top notch. Highly recommend.

Love Leigh Gift Co.
United States
About 6 years using the app