Reviews (192)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient syncing of Shopify with QuickBooks Online, which minimizes manual data entry and enhances financial management. It supports seamless integration of sales, inventory, and customer data, and includes features for multiple currencies and purchase orders. The app is noted for its reliable performance and accurate data handling, with a quick syncing process that improves business operations. Customer support is also highlighted as responsive and effective in assisting with setup and troubleshooting. Additionally, merchants appreciate the straightforward setup, user-friendly interface, and the app's cost-effectiveness, making it a favored choice for streamlining financial processes.

January 3, 2024

Great Customer Care and Technical Support!

Shashank and the Development Team did an amazing job helping us set up a bridge to capture Multi-Currency payments between Shopify & QBO. They were very quick with responses and results leading up to success completing our requirements.

Could not ask for better support :)

Prairie Wear
Canada
About 1 year using the app
April 6, 2024

I am a former QB POS and QB desktop user. Because Intuit discontinued both, i am now a shopify and QB Online user. This QB bridge app is very good. Customer support is excellent. I tried using the free QB web connector/Shopify app. The only good thing was that it was free.

Highly recommend!

Hartford Artisans Weaving Center
United States
About 2 months using the app
March 5, 2024

You can't look at the mapping and this is causing duplicates for my bookkeeper. The support team does not seem to be responding so that makes it even better!

Chic Thriftique
United States
12 months using the app
January 12, 2024

The customer service in getting the proper accounts assigned and functioning properly made all the difference. These people are responsive and actually got my complicated setup working right.

WMD
United States
24 days using the app
February 29, 2024

I think the app does exactly what it says. The service has been phenomenal when I asked for help they were great. The only thing it doesn't do is factor in shopify fees as it brings transactions over...not payouts, which is what I mainly needed as I do more cash than credit card transactions anyway! I just do manual adjustment for cc fees. (It's possible I'm doing something wrong lol)

Stacey's Stitch Shop, LLC
United States
24 days using the app
April 5, 2024

Great customer service! Does exactly what we need it to.

Project WET Store
United States
10 days using the app
April 23, 2019

This app works so great! I am a bookkeeper and the Quickbooks Bridge app transfers all of the sales data seamlessly to QBO. It is set up and I don't even have to think about it. I did contact customer service when I was configuring the app and received pure white glove service from Kumar. This app is the best solution to transfer sales from Shopify to QBO.

The Handmade House Grimsby
Canada
Almost 5 years using the app
June 2, 2021

The sync between Shopify & Quickbooks Online was really easy w/Bridge. QBO is a bit wonky, but Bridge's customer support was AMAZING! Highly recommend this app.

Pourtions
United States
Almost 5 years using the app
Edited September 13, 2024

** I have had this app since 2020, I have only ever had a couple of syncing issues and the company was very helpful and fast at replying, I COULD NOT handle all these transactions without it. ***update i've now had this app for a year. It still is the best thing ive ever done.
**now ive had this app a few months, the back order sync has been finished, and anytime ive reached out for assistance the response has been fast and they have fixed everything. I have about 2000 orders a year, i have many forms of payment including partially paid app, and i was concerned that all the fees(shopify fees, stripe fees etc) were being allocated in the correct place, I have been checking my orders and seeing how orderly it is. the bulk shopify orders go into a shopify holding account,then it "matches" when your deposit comes in and takes the portion you keep out of the holding account and into your bank account, and the amount kept by shopify gets allocated to a "cost of goods sold-shopify fees" account. so much easier! now all i need is them to make one for keeping track of all my shipping fees and taxes, oh and for the Shopify website/app/ fees !! LOVE these guys.
*** I have only had this app a few days, but the customer service has been outstanding! I had emailed them regarding a tax issue(orders from customers in other province that had ringed through in MY province were incorrectly mapping at their HST code instead of my local code) they had it fixed next day, and was very prompt in communication. I will review again after using this app for a while. But so far im very impressed! this is so far saving me a TON of work and headache.

Canadian Grooming Distributor
Canada
Almost 5 years using the app
February 23, 2021

This has been so useful for us working with Quickbooks and when I have any issues, the customer service is always quick and very helpful.

We Are Paradoxx
United Kingdom
Almost 5 years using the app