Reviews (191)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient syncing of Shopify with QuickBooks Online, which minimizes manual data entry and enhances financial management. It supports seamless integration of sales, inventory, and customer data, and includes features for multiple currencies and purchase orders. The app is noted for its reliable performance and accurate data handling, with a quick syncing process that improves business operations. Customer support is also highlighted as responsive and effective in assisting with setup and troubleshooting. Additionally, merchants appreciate the straightforward setup, user-friendly interface, and the app's cost-effectiveness, making it a favored choice for streamlining financial processes.

Edited February 19, 2020

So much cheaper than other options, and hands down best customer service. Before even signing up I went back and forth at least a dozen times with Kumar to figure out if things were a fit, he had speedy and thorough answers every time! You won't this app.

Zaca
United States
About 1 month using the app
Edited December 2, 2019

This is an updated review - we had issues with this app but Kumar and the team fixed our issues and provided great customer service. Would recommend.

MANIMAL
United States
About 1 month using the app
June 1, 2023

Bridge brings the item-level detail (sales by SKU) from my Shopify sales into QuickBooks! Customer service is excellent. It takes usually 12 hours for them to respond to email, but they are thorough and always are able to resolve my issue with little back and forth. Bridge even automates a journal entry for the Shopify fees and charges deducted from payouts! The only payments you have to manually reconcile are non-Shopify payments (Amazon, PayPal, etc.). The app has saved me countless hours of manual entries!

Eat Your Flowers by Loria
United States
About 1 month using the app
November 12, 2020

I wish I had discovered this app earlier!! We spent so much time having our bookkeeper manually map SKUs and categorizing to the right accounts because the previous app we used couldn't get this job done. Also, wonderful customer service!

Mansa Tea
United States
About 1 month using the app
June 2, 2020

Quickbooks Bridge has made our Shopify Transaction Accounting incredibly efficient. It was surprisingly easy to install and their support team is amazing. Support questions are answered very quickly and the team is eager to dig in and address any questions you might have.

San Francisco Wine School
United States
About 1 month using the app
February 3, 2021

The Bridge app has been essential for my business to run its reports on QBO. We appreciate how easily it was set up and how quickly it runs its sync. The customer service has been absolutely on point and able to help us find solutions to most of our concerns. I recommend discussing your needs with the Bridge team before you get too far into your reporting to ensure you set it up correctly the first time around and avoid having to re-do work in the future. The support team is knowledgeable and will be able to guide.

Fit It Out
Canada
Over 2 years using the app
January 27, 2020

This is an awesome app! The crew at QB Bridge are so helpful and quick to respond. I can't believe I ever lived without it. I was using a different app and constant problems with the sync. This app is so well thought out and has solved so many of my headaches. I highly recommend this product.

Bows & Cleats Boutique
United States
About 1 month using the app
March 12, 2020

I just connected my quickbooks account and I tell you what it is great for and where it has limitations as an all in one solutions.

Great for: If you are a pure Shopify payment or PayPal payment shop, then this solution is essentially fully automated in allocating out sales by product sku, sales tax, transaction fees. Super easy and pretty much hands off. Fantastic.

Limitation: We have a subscription based website that uses recharge and processes payment through stripe. This solution will capture the sale for subscriptions appropriately and create a "Due from Stripe" account on the balance sheet. However, when stripe sends payment to the bank, they send it net of their transaction fees, which this solution does NOT pick up. So, there is a manual entry you need to make to back transaction fees out of "Due from Stripe" on the balance sheet and into a transaction fee expense account.

Overall, I'd recommend this solution. I looked at other solutions and they all had similar limitations

Joy Food Company
United States
Over 2 years using the app
October 31, 2023

I highly recommend both the QuickBooks Bridge app and the support staff, who were key in making setup and syncing a straightforward process. The setup process is well thought out, and the synch creates detail in QuickBooks Online that lets us drill down from sales totals to individual transactions. This is a real help in confirming both that we have QuickBooks Bridge configured as intended, and that our retail staff has the proper training to make it work correctly. We took a tip from other reviewers and consulted with support staff frequently during setup, and it paid off!

East West Books & Gifts
United States
About 1 month using the app
October 14, 2020

I used this App to sync my Shopify store website and POS transactions to QuickBooks Online. It works well and set-up was easy. We notified the developer of an issue with how POS transactions were syncing into QuickBooks regarding sales tax calculations. I figured they would place a fix on their list of future changes, but they surprised me and corrected the issue right away, even making a subsequent change when the first update was not working exactly as I expected. They exceeded my expectations.

Wild Wax Candle Company
United States
About 1 month using the app