Reviews (270)

Overall rating
3.3
Counts per rating level
  • 48% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 33% of ratings are 1 stars
March 8, 2023

The app has historically worked well for us. There have been a few hiccups here and there, but the support team has been able to iron out the wrinkles. The app does a good job for the price.

VADE Nutrition
United States
Over 5 years using the app
BOLD replied March 9, 2023

Glad that we were able to meet your requirements! Good reviews like yours motivate us to work hard and continuously improve.

December 21, 2020

I've been using this app for about 2 months. It saves me so much time. They answer all my questions in a very fast manner, and I got a lot of help from Nikhil

Staycoolnyc
United States
Over 5 years using the app
May 4, 2023

We've been using Bold going on six years, and it's always worked like a charm. Once or twice minor issues arose when we introduced new products, but the Bold team quickly identified the root cause (our bad), and offered a solution. I'm really scratching my head about all the one-star reviews. There are a lot of challenges to managing an online store. Bold isn't one of them, at least in our experience.

Frywall
United States
Over 5 years using the app
BOLD replied May 5, 2023

Feedback from longtime clients is incredibly helpful, and we are just over the moon to hear what a great experience you've had! Thanks so much for writing in. We are always here for you if you need us! Thanks for choosing Bold!

Edited March 12, 2021

Honesty, I could not run my business without BOLD's QBO app! Please help yourself and get this to seamlessly do your own books! Nikhil was amazing with a quick fix on a known Shopify bug. SO helpful and fast! Jericho and Alexa were on it! Quick diagnosis led to an easy fix. Really appreciated their quick turn and collaboration was seamless. Thank you!

Satsuma Designs
United States
Over 5 years using the app
March 14, 2023

I've had this app in place right from the very beginning since I wanted Shopify to talk to Quickbooks automagically. It's been working in the background, doing its job without any problems. Just what I want. And prevents me from having to hire a bookkeeper!

Sewfinity
United States
About 5 years using the app
BOLD replied March 15, 2023

Thanks for your glowing review. That is exactly what we love to hear, our goal is to make your life easier! Thanks for choosing Bold!

September 1, 2020

Jericho was VERY helpful and quick. The only complaint is that it took 4 days for someone to return the email and schedule the call with Jericho.

Wine Globe
United States
About 5 years using the app
June 25, 2021

Everyone acknowledges that this app has its flaws, but as far as price and capabilities I would say it's the best app for integrating Shopify & QuickBooks. Every time I have an issue, all I have to do is reach out to customer support, and they are quick to help with/escalate the issue. Deelen was able to work through some issues with me this past week that will be saving me SO MUCH time going forward!

Saranoni
United States
Almost 5 years using the app
BOLD replied June 29, 2021

Thank you so much for the review. Happy that we resolved any issues you were experiencing!

March 20, 2020

I had issues syncing shopify with Quickbooks and Rony came to the rescue! I am a novice with the technology, so Rony took the time to help me understand it clearly as well as fix the issues and gave me options along the way. Very helpful! Made my month! Excellent customer service!

Wula Drum
United States
Almost 5 years using the app
Edited January 20, 2021

I've been using this app for 18 months and it has, for the most part, seamlessly exported my Shopify data to quickbooks. I had an issue with automatic discounts in Shopify not pulling through but Nikhil at Bold worked quickly to resolve it. I recommend this app to others.

Paper Cape
United States
Almost 5 years using the app
December 20, 2018

I received outstanding support with some export issues I was having. Nick was able to fix the problem quickly and now my Shopify sales are exporting to Quickbooks flawlessly. Thanks again Nick!!

North Rim Sealcoat
United States
Over 4 years using the app