Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for syncing product listings between Shopify and Etsy, noting its ability to save time and reduce errors such as double data entry and overselling. It features real-time inventory syncing and easy transfer of product details, descriptions, and SKUs. The interface is user-friendly and easy to set up, suitable for those with limited technical skills. Customer support is particularly praised, with staff members like Joseph, Omar, and Arianne noted for their prompt and effective assistance, available via live chat. This tool is valued for enhancing business operations and providing exceptional customer service, making it ideal for merchants integrating their Shopify and Etsy stores.

July 9, 2023

Angelica has helped me set up today and has been very calm and friendly. Thanks Angelica

I think the app itself can benefit customers by providing more information e.g. it is not clear how the charges and process between shopify and Etsy are managed.

DesiMahal
United Kingdom
4 days using the app
June 17, 2023

Joseph was extremely helpful! opening my own shop has been a challenge with problems coming up one after another but when I hit a snag with this app Joseph was eager to help! He was amazing!

Soft Lyfe
United States
4 days using the app
R. I. T. N. S. replied June 20, 2023

Thank you so much for your words, highly appreciated. Please whenever you need further assistance, you can get in touch with us anytime of the day.
- Joseph

March 28, 2023

if you have variants in your listings, forget about it. Completely messed up my shopify and etsy store. Now have to resort to editing all listings one by one. Complete waste of time. Order syncing did not work either and was messaged to handle them one by one manually... whats the point?

Saucy Muse
United Kingdom
4 days using the app
June 12, 2023

Great Customer service and easy to use. Thanks very much!
Wouldn't hesitate to use it again in the future!

Yin Yoga Mats
Australia
4 days using the app
R. I. T. N. S. replied June 15, 2023

Thank you for choosing to use our app. We are always here to help you out!
-Angelica Amara

February 26, 2024

very quick to help. had my catalog up in seconds

Simply Me Designs
United States
About 12 hours using the app
August 25, 2023

Joseph gave outstanding customer service during setup! Always great having someone reach out to see if we need assistance, rather than having to find assistance ourself.

Supplocker
United States
4 days using the app
R. I. T. N. S. replied August 28, 2023

Your kind words encourage me to continue doing my best to make sure every customer's experience is a memorable one. Let me know if you need further assistance!

-Joseph

March 12, 2023

It looks like this is what I was looking for, everything you need to simplify the work. Customer support service is top-notch! Thanks, Thea

swammmi
France
4 days using the app
R. I. T. N. S. replied March 12, 2023

Hello! Thank you so much for this wonderful feedback and I'm glad we were able to help you manage your stores. It has been a pleasure assisting you! - Thea 😊

January 4, 2024

"Absolutely exceptional customer service experience! Normie went above and beyond to assist me, and her dedication truly deserves five stars. She was not only incredibly knowledgeable but also demonstrated outstanding professionalism and a genuine commitment to ensuring my satisfaction. Normie's assistance made my interaction seamless and enjoyable. I'm highly impressed and grateful for her outstanding support. Thank you, Normie, for setting the bar high for customer service excellence!" ⭐⭐⭐⭐⭐

PreciousGlow Co.
United States
2 days using the app
January 11, 2024

Very helpful!

All Fore Golf
Canada
2 days using the app
June 27, 2023

a bit of a hiccup synchronizing products and orders. still haven't fixed the issue and it takes too much time

FabrikCo
United States
4 days using the app