Reviews (1,500)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app beneficial for efficiently syncing product listings, inventory, and orders between Shopify and Etsy, especially useful for those managing multiple stores. Despite occasional synchronization issues, the responsive and professional customer service team quickly resolves them. The app is praised for its ease of use and exceptional customer service, making it a reliable choice for Etsy integration.
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Joseph I quick to help you to setup all your listings and will troubleshoot any errors. So far looks to be an efficient way to manage inventory across multiple platforms
Thank you so much Diana for your excellent service
Thea answer me so quickly and help me! So friendly too
App works wonders, will definitely be using it once I return to Shopify. I had the pleasure of working with Joseph who provided excellent customer service. He was fast, efficient and friendly!
Easy to use, excellent support from Jayson!
I was having issues with the app and syncing my inventory. It was a lot, but Elhassan was patient and helped me for two days.
**EDIT** Please take this as a warning, after leaving this review, this company and its staff have proceeded to harass me and try to bribe me to remove my review. They have been trying to contact me DAILY through my websites chat feature (meant for customers) and have also been emailing me telling me that they are a new hire and live in Egypt and they will get fired( Apparently the staff member is still on probation) of my review. Even if this was true its completely inappropriate and unprofessional, and doing 2 minutes of research showed me that Joseph has been with the company for over a year and is not a new hire full stop. Please be wary of all of the fake sounding good reviews on this app, as I now believe them to all be fake, as if they are trying to bribe me to remove my review, no doubts they have done it to many others.***
Really not a great app, I had high hopes for this but sadly I have had numerous issues. My products seemingly all synced up fine for a while until I started getting orders where I didn't have any stock left. I checked on the app and basically whenever anyone places an order off either my Etsy or my Shopify, the items that they ordered would be 'un-synced' and I would have to manually update the inventory and then re-sync the products every time. I did contact the support on numerous occasions, and despite them being lovely and quite happy to help, my issue has never been resolved and its been nearly a month now. I am coming to the end of the free trial they offer but I will be cancelling before any payment comes out as sadly as it stands, the app is useless as I am having to manually update my stock still.
I will also note that I've been having issues with items being 'deactivated' on my Etsy when they haven't sold out since installing this app too. I cant say for certain that this app is the cause but it started happening around the same time I downloaded this + other reviewers are also stating the same issues.
Joseph was great and got me set up fast and even walked me through the sync process and started it for me.
Joseph was so great. I actually commented to a friend that this was the best customer service I have had in as long as I can remember!
great service from the chat / help desk that talked me through fixing an issue that i had created (not their fault at all). Really happy with the apps functionality and customer service