Reviews (1,500)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for efficiently syncing product listings, inventory, and orders between Shopify and Etsy, especially useful for those managing multiple stores. Despite occasional synchronization issues, the responsive and professional customer service team quickly resolves them. The app is praised for its ease of use and exceptional customer service, making it a reliable choice for Etsy integration.

May 16, 2024

Joseph I quick to help you to setup all your listings and will troubleshoot any errors. So far looks to be an efficient way to manage inventory across multiple platforms

Hudson's Timber
United States
26 days using the app
June 2, 2024

Thank you so much Diana for your excellent service

Daily find
Sweden
19 days using the app
Edited May 25, 2024

Thea answer me so quickly and help me! So friendly too

Mesyhome
Canada
About 2 months using the app
April 4, 2024

App works wonders, will definitely be using it once I return to Shopify. I had the pleasure of working with Joseph who provided excellent customer service. He was fast, efficient and friendly!

Bflo Thread Co.
United States
5 months using the app
May 24, 2024

Easy to use, excellent support from Jayson!

Frenchic Paint Australia
Australia
20 days using the app
June 20, 2024

I was having issues with the app and syncing my inventory. It was a lot, but Elhassan was patient and helped me for two days.

Kiki Mason
United States
14 days using the app
Edited May 22, 2024

**EDIT** Please take this as a warning, after leaving this review, this company and its staff have proceeded to harass me and try to bribe me to remove my review. They have been trying to contact me DAILY through my websites chat feature (meant for customers) and have also been emailing me telling me that they are a new hire and live in Egypt and they will get fired( Apparently the staff member is still on probation) of my review. Even if this was true its completely inappropriate and unprofessional, and doing 2 minutes of research showed me that Joseph has been with the company for over a year and is not a new hire full stop. Please be wary of all of the fake sounding good reviews on this app, as I now believe them to all be fake, as if they are trying to bribe me to remove my review, no doubts they have done it to many others.***

Really not a great app, I had high hopes for this but sadly I have had numerous issues. My products seemingly all synced up fine for a while until I started getting orders where I didn't have any stock left. I checked on the app and basically whenever anyone places an order off either my Etsy or my Shopify, the items that they ordered would be 'un-synced' and I would have to manually update the inventory and then re-sync the products every time. I did contact the support on numerous occasions, and despite them being lovely and quite happy to help, my issue has never been resolved and its been nearly a month now. I am coming to the end of the free trial they offer but I will be cancelling before any payment comes out as sadly as it stands, the app is useless as I am having to manually update my stock still.

I will also note that I've been having issues with items being 'deactivated' on my Etsy when they haven't sold out since installing this app too. I cant say for certain that this app is the cause but it started happening around the same time I downloaded this + other reviewers are also stating the same issues.

Dracolour
United Kingdom
28 days using the app
April 24, 2024

Joseph was great and got me set up fast and even walked me through the sync process and started it for me.

Twisted Prints 3D
United States
About 1 month using the app
April 13, 2024

Joseph was so great. I actually commented to a friend that this was the best customer service I have had in as long as I can remember!

Chippy's Geek Chic
United States
2 months using the app
May 14, 2024

great service from the chat / help desk that talked me through fixing an issue that i had created (not their fault at all). Really happy with the apps functionality and customer service

Lupine Leatherworks
New Zealand
22 days using the app