Reviews (468)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient syncing of products and inventory management between Shopify and TikTok Shop. They appreciate the user-friendly interface and easy setup, along with real-time syncing features that help reduce order cancellations. The app is effective for handling extensive product listings, and the customer support team, including Omar, Joseph, and Arianne, is praised for their responsiveness and helpful guidance.

August 26, 2024

Thank you so much Khaled for making the process very smooth and amazing!! If I could give Khaled a 100 star I would!

Glorysmile
United States
12 days using the app
September 30, 2024

I received help from the customer success agent Omar. He was very efficient, quick, and friendly during the conversation. Excellent service!

Cafe de Palo Market
United States
5 days using the app
August 13, 2024

Customer service is great! I had a pretty complicated syncing issue that the rep helped me with quickly and was very kind. They also gave me a breakdown of everything they did to help me move forward easily next time I have this issue. Much appreciated!

Bask Revital
United States
14 days using the app
August 29, 2024

Omar was super helpful. He assisted me in getting all of my products synced in no time!

The Market Pop LLC
United States
About 1 month using the app
September 9, 2024

Diana help me, I had a positive experience resolving the issues. This is my first time using the app, and so far, everything has been great. The support was helpful, and the process was smooth. I appreciate the efficiency and clarity throughout, and I'm optimistic about continuing to use the app in the future

Alfra Retail LLC
United States
2 days using the app
October 8, 2024

Jacob was OUTSTANDING! Helped me with every question I had! 10 out of 10 recommend using this app to link your TTS with Shopify!

Caldwell Gifts
United States
2 days using the app
November 14, 2024

gasser was incredibly helpful with every question and took time to explain and help me with my inventory problems, would recommend hes the goat !

My Store
United States
7 days using the app
August 28, 2024

This app is new to our business. The customer service support I’ve received has been exceptional. Omar (and Arianne) were so quick to answer emails with all the questions I had. Looking forward to continue working with them!

Evergreen Boutique
United States
2 days using the app
September 20, 2024

Jayson was very helpful when I needed help with an issue and responded right away

Glam Huns
United Kingdom
5 days using the app
September 23, 2024

Omar synced my products in like 15 seconds. he literally did what took about 2 weeks of being ignored by the other ones that work at the other tiktok app for shopify. i'm all set up he's super on top of things. super friendly. professional. you're the man Omar.

HealthCray
United States
About 19 hours using the app