Reviews (468)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient syncing of products and inventory management between Shopify and TikTok Shop. They appreciate the user-friendly interface and easy setup, along with real-time syncing features that help reduce order cancellations. The app is effective for handling extensive product listings, and the customer support team, including Omar, Joseph, and Arianne, is praised for their responsiveness and helpful guidance.

Edited August 2, 2024

Omar has been awesome so far. I am installing right now the app but Omar has been there with me the entire time. I believe I will come to love this app - Thanks OMSR. Second day of excellent customer service

Papa Vince
United States
26 days using the app
August 26, 2024

I can't believe how easy this app is and how incredibly helpful their support is. There should be a case study about them.

Drink Harlo
United States
24 days using the app
November 14, 2024

Quick at refund and cancellation of services.
Thanks Joseph

Made In Univers
United States
26 days using the app
August 12, 2024

Joseph was amazing. really went the extra mile to figure a solution for my syncing issue from shopify to tiktok. was very responsive and quick too. was a pleasure.

Iman
United Kingdom
About 1 month using the app
August 6, 2024

So far so good. I had an issue syncing my products to tik tok shop and Elhassan was super helpful!!! He highlighed the issue right away and kept me updated as we completed the sync.

My Store
United States
2 months using the app
October 6, 2024

Customer service is amazing!! Omar helped me with getting my products synced! It was a really seamless process, and I really appreciate him helping me!

I would recommend any small business to use this service.

Rustic Valley Designs
United States
About 9 hours using the app
July 19, 2024

I have been struggling for months trying to figure out Tiktok syncing for my print on demand products. I went with the base program at first and then quickly upgraded once I saw what it was capable of. When I upgraded I had someone reach out to me within minutes to help verify I set the sync up correctly. Highly recommend for anyone who is Tiktok illiterate like me :)

aMOOsing Designs
United States
About 1 month using the app
October 29, 2024

Joseph from Customer Services gave me an early Christmas present. After installing the app, there was a little friendly chat window that popped up, and I'm so pleased I responded and with minimal effort on my side and lots of super speedy help from Joseph, the app was set up and configured and products syncing to TikTok Shop!

I was waiting for weeks to do the TT Shop setup, BUT don't make the same mistake as me. Choose this app, work with the amazing Customer Service people and then have something that takes the sync headaches away and makes your life super easy!

It's early days for me, since I'm just working through the initial setup, but I look forward to the way the app can centralise everything for me (product creation, order fulfilment etc).

The whole experience was a dream!

mugsly
United Kingdom
42 minutes using the app
August 20, 2024

Joseph service is excellent! Quick response, professional, and very helpful. Every issue was resolved efficiently and clearly. I'm very impressed and will continue to use this service!"

EzyConvenient
United States
12 days using the app
August 8, 2024

I am very satisfied so far! Very easy setup and fixed the issues I needed help with. Omar was especially helpful in walking me though the initial setup

Stashy Scrunchie
United Kingdom
About 2 months using the app