Real ID ‑ Verify Customer IDs

Eliminate fraud & verify customer age with real ID checks

Free plan available. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin


4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 6% of ratings are 1 stars

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1 - 10 of 12 reviews

Man Store Inc.

Location United States
Time spent using app 10 months

Dylan really did an amazing job for our store. We have automated 18+ id checks through a specific channel that was not out of the box. Dylan and his team were able to help and satisfy our requirements. This app is working like butter now! Thanks a bunch Dylan!

Box Menswear

Location United Kingdom
Time spent using app 3 months

This app has been greatly beneficial to our store, saving hundreds of pounds in chargebacks and guaranteeing security with flagged orders. Highly recommended and customer service were very helpful!

Direct Solutions, LLC

Location United States
Time spent using app 5 months

Dylan, Is absolutely amazing....I will have very limited time and trying to make a deadline and he has always been very quick to resolve and respond. He makes sure that he handles it on the spot and doesn't provide :homework: for me to resolve on my own. He is extremely hands on and professional...great software to meet our industries requirements. Would highly recommend to anyone.

Love is an Ingredient

Location United States
Time spent using app 4 months

This is a very useful app with an owner that will take your calls and figure stuff out with you! I used it to check ID on checkout for certain products and it worked very well. I cannot wait to see what is to come.

Promoco DC

Location United States
Time spent using app About 11 hours

This app has been a life savor when it comes to having a solid and working ability to check customer IDs. Not only does the app work flawlessly, the support from the app is exceptional - nearly always available to help and the updates and custom requests are constantly fulfilled. I can't thank the team enough for this amazing app!.

Location United States
Time spent using app 6 months

Best App on Shopify! If any issues, they are very responsive and will do everything they can to make sure the problem is fixed.
Y'all better get this app! Worth every penny! Protect your business!

Premium eJuice

Location Canada
Time spent using app 2 months

We have used a few age verification apps for our age-restricted online vape shop and none of the other apps were even half as powerful and reliable as RealID. RealID is also the most cost-effective solution. Dylan is a pleasure to work with and is highly responsive to new feature requests. Not only does he implement new features constantly based on merchant feedback, but the features work reliably and in a way that gets the least resistance from online shoppers. I would highly recommend this app over all other age verification apps available on the Shopify App Store.

Developer reply

April 8, 2021

Thank you! And so happy to provide a service that brings you and your customers the value of an actual age verified purchase.

As always if you need any assistance or have a feature request you can reach me at or the in-app chat.

Equis Enterprises LLC

Location United States
Time spent using app 3 months

This is is the best solution for getting KYC info! If you have products that need age verification or services that you want an extra of fraud detection, then this app will be perfect! I reached out to the developer Dylan about question and best use and he was very responsive! 5/5!

Shop On In

Location United States
Time spent using app 10 months

I just installed this app., so happy to have it. I already used it as soon as I installed it. Waiting to see what happens. But, I am grateful to have it. I will be back with updates down the road.

Developer reply

December 28, 2020

Thank you for the review and I'm so glad you're finding value in verifying your customer's IDs on higher risk orders.

The goal of this app is to allow you to ship orders confidently because you know the billing information on the customer's credit card matches their ID. This will eliminate chargebacks for you and allow you to fulfill more orders and keep a more revenue.

I'm happy to answer any questions you might have, you can email me at or chat with me in the app directly. Thank you!

Yuhzie Boosts

Location United States
Time spent using app About 1 year

I needed an app to help with stopping potential fraudulent buyers. This app has helped me feel confident in some questionable customers. I took a chance early on by opting in to this brand new service. It seemed to work fine but I did run into a couple of errors early on. Fortunately the creator reached out immediately after I had emailed asking for assistance and fixed the problem. Dylan has been great to work with, always responding within a reasonable time frame if not immediately and also has customized the app to better help with my business needs. Highly recommend not only the app, but in Dylan aswell.

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