Reviews (259)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing customer service across multiple channels such as email, social media, SMS, and voice. Its integration with Shopify allows easy access to customer data like order history and cart contents, improving interactions. Features like workflow automations, tagging systems, and chatbots are praised for their efficiency. The customer support team is noted for their quick and helpful service, making this tool essential for consolidating communication channels and boosting operational efficiency.
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Amazing app, we have been using it for almost a year and never had any issues. Customer service is quick and very helpful!
The best support app we have used. Very easy to setup and packed with features. Highly recommended.
Its a really nice app with lots of useful features. Also, the support team is really friendly and helpful in resolving issues.
BEST CHAT/SUPPORT DESK APP FOR SHOPIFY – We have used many chat apps over the years and since transitioning to Shopify we have been using Reamaze and could not be more satisfied. The product offering is phenomenal and they only continue to add to it. Their support and willingness to help could not be more appreciated. So impressed, look no further, we exhausted testing with nearly every other option out there.
Enjoy REAMAZE! Shoutout to Lu and Martin for their continued top notch expertise and service.
We've been using Reamaze for a year now and it's an absolutely vital part in the growth of our store. The value for money for the features is excellent and their customer support is exceptional. I highly recommend it to merchants of any size.
Reamaze is by far my favorite support app. My team loves the organization and the awesome features. Their support team is unreal as well! :)
This app has been amazing, it has streamlined our customer service and reduced our human-made errors +++. Easy to use and great support when needed.
We have been using this app on as many as 20 stores since 2016. We stay because it does what we need it to do. It's easy and intuitive to navigate, And we haven't even used many of the features that it is capable of. Take it from a long time user. They provide great customer care for an app that we use for our customer care.
The multichannel experience that Reamaze gives is what we need, especially with the whatsapp number working with Twilio. I´m working on flows and automations to saves us even more time!
Really easy installation. Lots of helpful features available at a much better price than competitors.
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Above all, had super great help from their customer support. Specifically Dakota was super great to work with from start to finish taking the time to explain things and give visual walk throughs.
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Definitely recommend