Reamaze Live Chat Helpdesk CRM , 250 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust features such as workflow automations, a chatbot, and customizable response templates. They find it easy to integrate with various platforms, enhancing multi-channel customer service management. The AI tools and automation capabilities are praised for boosting customer service efficiency. The support team is noted for their quick responses and useful tutorials. Merchants value the comprehensive view of customer information provided. The app is considered cost-effective and has reportedly improved customer service quality and saved time for many merchants.
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We've been using Reamaze for a year now and it's an absolutely vital part in the growth of our store. The value for money for the features is excellent and their customer support is exceptional. I highly recommend it to merchants of any size.
Reamaze is by far my favorite support app. My team loves the organization and the awesome features. Their support team is unreal as well! :)
This app has been amazing, it has streamlined our customer service and reduced our human-made errors +++. Easy to use and great support when needed.
We have been using this app on as many as 20 stores since 2016. We stay because it does what we need it to do. It's easy and intuitive to navigate, And we haven't even used many of the features that it is capable of. Take it from a long time user. They provide great customer care for an app that we use for our customer care.
The multichannel experience that Reamaze gives is what we need, especially with the whatsapp number working with Twilio. I´m working on flows and automations to saves us even more time!
WOW!!! Wir setzen Reamaze schon fast ein Jahr ein. Es ist die "BESTE APP" die es gibt und das in jeglicher Hinsicht! Reamaze vereint alle Plattformen wie Chat, FB, FB Messenger, FB Kommentare, Instagram, WhatsApp, E-Mail, Kontaktformulare einfach alles!!! Ihr könnt Chatbots erstellen, automatische Chatsstarts CUEs bauen. Wir nutzen sehr viele APPs, ich kenne KEINE APP die bei Qualität, Funktionen und Support mithalten kann. Ich würde 10 Sterne geben wenn es möglich wäre. ALLERBESTE APP AUF DER WELT!
Their customer service is amazing! They are helpful! They can answer my question quickly, good job!!
I have been shopping around for a Customer Support app for a while now. I went through many and all of them had their attributes. However, Re:amaze just ticked all the boxes. I am still learning the app, but from what i have seen so far is that it is easy and user friendly and that is what i wanted. I do not have the time to learn intricate settings. Re:amaze fits all my needs. Thank you, i recommend.
This app has streamlined our customer service process for responding to messages all in one place! We have received amazing customer support from the team at Reamaze as well.
PatternVine.com
Of all the apps you can add to your Shopify store, this one is a MUST! We launched a new site using Shopify, and it's taken off really fast - which is great, but it has brought a slew of inquiries from every corner of our target market. Having a way to effectively respond to inquiries, show when we're "in the office" and when we're away in order to manage response expectations, and having the ability to create a really solid, searchable set of FAQ articles is absolutely invaluable! We are so grateful for this app! Thank you!