Reviews (788)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting cart sizes, order values, and revenue through personalized shopping experiences. It features AI-driven recommendations, promotional strategies, and options for upsells and bundles, all enhanced by dynamic rules and A/B testing. The integration with Shopify is seamless, and the customer support is noted for being responsive and proactive in providing customizations and strategic advice.

December 4, 2021

Absolutely brilliant - love the help section especially the Scripts generator, this is a complex app that does not need a dev to make it work (a little tech-savvy needed), beautifully integrated with Plus.

CARZILLA
Canada
About 23 hours using the app
Edited February 21, 2023

Works great and has awesome implementations I haven't seen anywhere else. Definitely worth at least testing on your store you wont regret it. Rich was super helpful giving advice on how we can improve!

Qhemet Biologics
United States
About 22 hours using the app
Rebuy replied February 22, 2023

We are very grateful for your fantastic review! Your positive experience with both the product and the team is truly exciting to hear. If you ever have any questions, please ...

August 2, 2022

So far, so good. Just onboarded the app and had a few questions. Immediately had support from their CX team. I'm already impressed with the functionality of the app and can't wait to get started with more personalization.

Esker
United States
About 22 hours using the app
Rebuy replied August 2, 2022

Thank you for the review! We are so happy to hear you are loving the app and had such a positive experience with our support team. We look forward to a to see your store grow ...

April 25, 2023

Clear UI combined with a good and fast live-support for me is very important and Rebuy has nailed them all!

Nikkanen
Estonia
27 days using the app
Rebuy replied April 25, 2023

Hello! Thank you for the kind words. We are so happy that you have been having such a great experience with our team and product. Please let us know if there is anything we ...

May 18, 2021

Rebuy has had a greater impact on our AOV than any other solution (hard-coded or app) that we've ever used!
The support is world-class, and always solution-oriented. John, James, Dylan, Strauss, and Myles have all been available, supportive, and go above and beyond to not only improve the platform but to solve specific situations that we have come across. I cannot recommend Rebuy enough!

PSTV
United States
About 21 hours using the app
December 13, 2022

The smart cart is a great feature and the main reason we rate the app so highly. This feature is 100% worth it. With many SKUs it can be difficult for customers to know what else they should purchase, AI recommendations make it a simple process.

The post-purchase feature was recommended to us but needs improvement when it comes to tiered offers. For example, if a customer adds an item post- ...

White Water Life
United States
25 days using the app
Rebuy replied December 13, 2022

Thank you so much for taking the time to share your review and positive experience with our app. 🙏

If there's anything we can do on our side to turn your experience with ...

September 3, 2020

I was facing an issue with this app. I reached the support team and the team member replied back immediately and fixed the issue.Really appreciate it

All 33
United States
23 days using the app
November 16, 2020

Best app and team ever. The capabilities are endless, but honestly the team staying up until 3:30AM to help us get popups and cross-sells going before launch date was a huge selling point for us. And we haven't even started paying for it yet! Highly recommend this app.

Hush Blankets
Canada
About 16 hours using the app
Rebuy replied November 17, 2020

All time!! 💪 Thank you Strauss! 🐎 This is epic to hear and we have more to offer!! Let's keep it going! Thank you for sharing these war stories and the positive feedback as ...

April 29, 2022

Just installed this app and Flynn helped me fix the issue I faced right away. Great customer service and I really love 'Smart cart' feature -

The Daebak Company
United States
About 14 hours using the app
Edited August 5, 2021

We tested the app because the features looked interesting. First I started testing the Smart Cart:
1. the preview does not work properly
2. it slows down our entire page load for more than 300ms
3. it decreases our mobile rating on Google Lighthouse by about 20 points
4. the theme I set up does not show up in the preview when adding a widget.
5. since the preview doesn't work, I tried adding it ...

I AM Stunning
United Kingdom
17 days using the app
Rebuy replied July 15, 2021

We can 100% fix this and I'm really sorry about the bad experience. Please email me at john.erck@rebuyengine.com and let's jump on a zoom call and make sure you're dialed and ...