Reviews (5,473)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and conversion rates, noting increased email signups and SMS engagement. Key features like automation, welcome campaigns, and re-targeting emails effectively recover abandoned carts and enhance marketing efforts. The intuitive interface and exceptional support, known for quick and helpful responses, further enhance its value.

November 9, 2019

Thank very much!!!! this application is really useful to increase its turnover. I highly recommend it.

LittleEmarket
France
4 months using the app
Recart replied November 10, 2019

Thanks a lot for your kind words! Your feedback means a lot to us.

Keep up the good work and do let us know if you need a hand with anything at all.

Best Wishes,

Recart Support Team

June 29, 2022

When ever I run a sale I use recart for text messages! I also have an auto discount on my home page. I was hesitant about the discount at first but it helps. I work with Greg and he's awesome. Thanks Recart.

Always Covered
United States
4 months using the app
Recart replied June 29, 2022

We're thrilled to hear this! Greg and the rest of the team will always be here to assist you in the future :)

Best,
Recart Team

March 25, 2018

Recart App is the best app to get you all those abandoned carts by sending messages to customers to come back. I have seen a huge benefit since i installed it and i can't ask for more with getting more email signups.

Amazingheights
Australia
4 months using the app
February 24, 2018

I am so pleased with recart. It was recommended to me and I know why. It is user friendly and helps boost sales.

Type Aa
United States
4 months using the app
Edited July 18, 2018

génial vraiment top lapplication jadore jai augmenter mes ventes merci a vous, je recommande fortement merci

Relaxagepourtous
France
4 months using the app
December 9, 2017

Loving it so far!

- pleasedpup.com

Pleasedpup
United States
4 months using the app
October 16, 2017

Whoua, This app is a must have !

Vivafiesta
France
4 months using the app
Edited June 19, 2018

Worst shopify app we've used. The features the app promise to deliver are nice. The problem is some key feature NEVER work for us. For instance, the app was supposed to send 3 emails to the customers who abandoned the cart. It did not email the customers at all.

We reported this issue to the customer support. They promised to investigate the problem and get back to us. We have never heard from the support. We contacted the support again 2 weeks later. They promised to fix the problem and get back to us. They forgot to get back to us again. Meanwhile we lost lots of sales and we could not recover 99% of cart abandonment. Still want to recover the cart using this app? Wish you best luck to you because you ain't gonna recover most of cart. Go for another cart abandonment app.

Wonder Island Deals
United States
4 months using the app
Recart replied March 22, 2019

Thanks a lot for the review, we appreciate the feedback! :)
I just checked your conversation with our support team and as per we discussed, the reason why Recart didn't send out your 3rd message is that it was set to 48 hours and on the screenshot, you have sent us, you can see that this timeframe wasn't over yet. If you check your earlier messages, you can see that the messages were sent out successfully.
We discussed the matter in that conversation, however, we got no answer from you to our explanation. :(
In case you'd like to give Recart another try, feel free to reach out to us and we'll help you set up your account to get the best out of our app. :)

February 12, 2017

A great app for Abandoned Cart! It's recovered a lot of potentially lost sales for us. Everyone should use it!

Silver Tips Tea
United States
4 months using the app
September 19, 2017

Very nice app, easy to set up. Like the messenger messages for cart recovery.

Boutiqueephemere
France
4 months using the app