Reviews (5,474)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effectiveness in growing SMS and email lists, which boosts sales and ROI. It is particularly valued for its ability to recover abandoned carts, enhancing revenue through personalized campaigns and automations. Features like pop-ups, email capture at checkout, and tailored messaging through conditional splits are noted for increasing customer engagement. The intuitive interface and responsive customer support are also major positives, alongside a performance-based pricing model that aligns costs with recovered sales.

September 29, 2017

I really like how you are able to customize on such a deep level, it seems to be exactly what I've been looking for.

Toucheprive
Netherlands
3 months using the app
Edited March 4, 2018

nice app with amazing features

Viral Mania
Canada
3 months using the app
Edited January 18, 2017

So Great. I got 100$ return using Ghost

Zennisproducts
United States
3 months using the app
July 29, 2018

Very nice application that allows you to recover abandoned carts and other ... in short, it makes money

Backtoyou Fr
France
3 months using the app
August 16, 2017

Amazing. Gained valuable sales in the first week.

Custom Favours
Australia
3 months using the app
November 5, 2018

Received an email that a cart was recovered and an order placed for $71. The cart did exist, however your app rounded the amount up from $70.99 - I've not yet seen anything stating that you do rounding, but when it comes to accurate revenue, that action is dubious, and more to the point, no such order was placed. How do I trust an app that has given me bad data from the beginning?

FitCapri
United States
3 months using the app
Recart replied March 21, 2019

Thank you for the feedback, we really appreciate it! :)

We only round the sales value on our dashboard to make it easier to display - as the dashboard is designed to be able to display multiple currencies, this way the values can be represented more aesthetically.

However when it comes to calculating the extra revenue for each month, we use the accurate values without rounding, so it won't affect the accuracy of the generated extra revenue.

In case you have any further questions, feel free to reach out to us in the future! :)

Edited November 27, 2018

Very cool app for abandoned checkouts especially. I love the customization and how the tutorial is done, really helpful!

Outdoor Juices
United States
3 months using the app
Recart replied June 4, 2019

Thanks for your feedback, that is good to hear. Feel free to contact us if you need assistance. :)

September 10, 2018

So far so good. Works really well.
Best app to send messages and emails to recover orders.
Very cool features.

Império Descontos
Brazil
3 months using the app
Edited January 8, 2020

Love the app. Customer support is super helpful as well! Definitely recommend the app to anyone looking for a solution to recover abandoned carts.

CandiCoco
United States
3 months using the app
Recart replied January 13, 2020

Thanks so much for your kind words! :)

We're always happy to help, so please don't hesitate to get back to us if anything else comes up.

January 12, 2018

amazing app! trying it for the first time

Hansmore
Ireland
3 months using the app