Reviews (5,474)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effectiveness in growing SMS and email lists, which boosts sales and ROI. It is particularly valued for its ability to recover abandoned carts, enhancing revenue through personalized campaigns and automations. Features like pop-ups, email capture at checkout, and tailored messaging through conditional splits are noted for increasing customer engagement. The intuitive interface and responsive customer support are also major positives, alongside a performance-based pricing model that aligns costs with recovered sales.

Edited April 15, 2018

Good app creative ways to capture lost carts, hopefully messenger is back soon

Smart Living Market
France
21 days using the app
Edited October 26, 2020

This app so far has helped me with a bit of conversion, yet, at the same time, got me lost some profits as well. First of all the unsubscribe button did not work, annoyed the hell out of my customers. I had to manually go unsubscribing every single person. Second of all, this is what disturbing: the abandoned cart keeps sending message to people who have already converted. I had some discount codes for the abandoned cart and customer came back and asked me to refund back as "i did not see this code when i purchased". Support is good, tried to fix the problem but at the end of the day, still not fixing anything. 1 star non-negotiable. Updated: I updated to 3 stars since the support is helping. Recently discovered that more than 1 person has subscribed but not in the subscriber list. This will make it hard once the customer decides to unsubscribe. Bottom line is, I'll surely give you 5 stars if my problem is fixed, and comitted to the plan as you've been helping me with more conversions.

J&C. Homewares & Furniture
Australia
Over 1 year using the app
Recart replied October 26, 2020

Thank you for your honest feedback, we appreciate it.

We are sorry that you had such a bad experience with our services. :(

Your request was answered via email, and we hope to sort this out as soon as possible.

Best,
Recart team

April 19, 2018

So Far So Good. Thanks for the app!

Shonemas
United States
21 days using the app
July 24, 2018

Loving it so far. Has the potential to increase my sales significantly.

X Skull God X
United States
21 days using the app
October 16, 2018

It could help to my marketing strategy getting more customers to purchase. Thank your recart. All the best.

Mang Driver
Philippines
21 days using the app
September 3, 2017

Great but the cart doesn't load sometimes

Orass
Canada
Over 1 year using the app
December 5, 2017

Really smart app! Looking forward to learning more and see the sales growing!

Sara Da Silva
United Kingdom
21 days using the app
October 6, 2018

this app is really awesome! No more email marketing very simple and very powerful.A Must have app for all e-commerce businesses, helps with lead capture, abandoned carts and generates additional income

MyPandaZone
Ethiopia
21 days using the app
September 27, 2018

Great app. Hoping it will do the trick getting some more buyers. Lets see how it goes in 30 Days. :)

The Green Root
India
21 days using the app
October 10, 2018

I used this app, it helped me a lot with conversion, thank you so much Recart Messenger, would like to use it more =)

Sports Fan Masters
Vietnam
21 days using the app