Reviews (5,474)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effectiveness in growing SMS and email lists, which boosts sales and ROI. It is particularly valued for its ability to recover abandoned carts, enhancing revenue through personalized campaigns and automations. Features like pop-ups, email capture at checkout, and tailored messaging through conditional splits are noted for increasing customer engagement. The intuitive interface and responsive customer support are also major positives, alongside a performance-based pricing model that aligns costs with recovered sales.
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FAKE DATA! SCAMMERS - I suspected it when I saw a too high recovery ratio. I'm using it on 9 of my stores, all of them with big volumes (over 100k a month) - Yesterday I tested it in a newone, and I did a transaction myself to check payment processor flow and, anfter that I checked Recart settings to be sure that all was good before start the campaing. Was funny, because they show my transaction as a recovery transaciton from an email, which is totaly fake because I did it directly from website.
Since I'm paying them a large amount of money from all my shops, my lawyers will send a nice demand letter to them and shopify.
1) To have my money back since I'm working with them - (probabily more than 20k)
2) To remove this fake APP from shopify sotre -
Thanks for your review, we really appreciate your feedback. :)
I am sorry that you had a negative experience with Recart. However, I would love to investigate the mentioned above. I was not able to locate any recovered carts with your store named 'Zainno' or any conversation with our support team. :(
It would be lovely if you could provide me with the domain of the mentioned store, and I can then dig deeper to see what happened exactly. I am absolutely sure that we can sort this out. :)
Thank you for your cooperation, looking forward to your reply. :)
Just install, but love it and know this definitely the final option I need for abandonment cart recover. Thanks the team!
It's great, it replaces some of my old applications!
After one week of trying this app.
There are two issues need to be addressed.
1. The most important issue is, this app can't sync with order status of my store.
When an order is successfully created, the app doesn't know it, so my already-purchased customer would receive abandoned cart campaign.
I've contact the team, but after 5 days, this bug is still there with no further update. I am forced to pause all my abandoned cart campaigns.
And this is the main reason of 3 stars, I know I may be impatient, there can well be some difficult technical issues dragging the team. But, the existence of the big fat bug is real. I would love to change to 5 stars once the issue is solved.
2. The Facebook messenger campaign and email capturing section is a GREAT idea. But somehow, the messenger email capturing feature is kind of lazy, it did not show up every time . I place this email-capturing widget on every product page, theoretically, this can capture most of the emails. But in reality, the email capture rate is 50%. That being said, the messenger widget is still MUCH BETTER than traditional pop-ups.
3. I got to say, the other part of this app is VERY GOOD. Beautiful dashboards, highly customizable, friendly to multiple languages, and the whole campaign structure is complete.
I will recommend this app to my friends. It was very effective and helped me solve the problem of abandoning the shopping cart order.I hope to have a free trial for 1 month. It is best to reduce the commission rate.
So far, so good. Hope it will make my shop better.
Look like a great app so lets get it !! I use it on my store then I will be profitable :) Thanks to Recart team
Lots of functionality and easy to use.
Too short of trial period to see stabilized results. Looks promising.
I love this app, very helpful. I think it will help to get more and more sells. Good job guys. Thank you