Reviews (5,471)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and conversion rates, noting increased email signups and SMS engagement. Key features like automation, welcome campaigns, and re-targeting emails effectively recover abandoned carts and enhance marketing efforts. The intuitive interface and exceptional support, known for quick and helpful responses, further enhance its value.

Edited August 15, 2017

After one week of trying this app.
There are two issues need to be addressed.

1. The most important issue is, this app can't sync with order status of my store.
When an order is successfully created, the app doesn't know it, so my already-purchased customer would receive abandoned cart campaign.

I've contact the team, but after 5 days, this bug is still there with no further update. I am forced to pause all my abandoned cart campaigns.

And this is the main reason of 3 stars, I know I may be impatient, there can well be some difficult technical issues dragging the team. But, the existence of the big fat bug is real. I would love to change to 5 stars once the issue is solved.

2. The Facebook messenger campaign and email capturing section is a GREAT idea. But somehow, the messenger email capturing feature is kind of lazy, it did not show up every time . I place this email-capturing widget on every product page, theoretically, this can capture most of the emails. But in reality, the email capture rate is 50%. That being said, the messenger widget is still MUCH BETTER than traditional pop-ups.

3. I got to say, the other part of this app is VERY GOOD. Beautiful dashboards, highly customizable, friendly to multiple languages, and the whole campaign structure is complete.

Unature
Taiwan
4 months using the app
October 20, 2018

I will recommend this app to my friends. It was very effective and helped me solve the problem of abandoning the shopping cart order.I hope to have a free trial for 1 month. It is best to reduce the commission rate.

Shinco Appliances
United States
4 days using the app
November 10, 2017

So far, so good. Hope it will make my shop better.

Lwctestaaa
China
3 months using the app
October 13, 2018

Look like a great app so lets get it !! I use it on my store then I will be profitable :) Thanks to Recart team

4Chillseasons
Switzerland
4 days using the app
January 4, 2018

Lots of functionality and easy to use.

Innovative Mobile Solutions Canada
Canada
4 days using the app
June 16, 2018

Too short of trial period to see stabilized results. Looks promising.

New Pretty Finds
United States
4 months using the app
Edited September 28, 2018

I love this app, very helpful. I think it will help to get more and more sells. Good job guys. Thank you

Wowkio
France
4 days using the app
March 27, 2018

The cart features are great!! It looks more professinal than both apps I used before it.

Globalluxuryco
United States
4 days using the app
November 12, 2017

Great App to use and outstanding customer service! A must need for any E-commerce site.

Lodi12
United States
4 days using the app
November 8, 2017

It's a good Idea (y) and it really gives results. However as it seems to be very expensive but it generates profit.

Tactical Gears Pk
Pakistan
4 days using the app