Reviews (5,471)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and conversions, especially through abandoned cart recovery and welcome flows. They report immediate sales improvements and a significant ROI boost, crediting the app's effective automation tools and email capture at checkout. The interface is user-friendly, and the support team is noted for providing personalized marketing strategies. Features like conditional splits in messaging campaigns enhance customer engagement, while the performance-based pricing model aligns costs with value received, making it a strategic choice for business growth and customer interaction.

January 15, 2017

Good email customisation and the email capture before checkout is cool. Shame it doesn't send the data to your shopify dashboard

Slickwrists
United Kingdom
4 days using the app
August 22, 2018

love this app! works so smooth and helped me a lot!

Velvuecosmetic
Romania
4 days using the app
December 26, 2017

Very helpful on learning why my customers abandon their carts!

Aauroras
United States
4 days using the app
Edited February 8, 2017

** updated** Apparently the people at Recart don't like negative reviews. I received an email in less than 5 minutes after posting the last review.

Please understand, if you have an issue and talk with them via the chat option, the customer service reps do not communicate with each other. This leaves for one employee to email me passively aggressively accusing me of lying about the last review.

I have no idea if this is actually working. The emails sent don't correspond to the list of abandoned checkouts on shopify.

Customer service didn't even know or have answers, said they would get back to me in a couple hours, to no avail.

Infamous Vapes
United States
4 days using the app
Recart replied March 29, 2019

Thank you for your review, we appreciate it!

We are sorry that you had a negative experience with Recart.

Even though our support team is not available 24/7, we always do our best to respond as soon as possible.

We advise you to turn off the Shopify abandoned checkout notification, this way you'll prevent sending out doubled campaigns.

In comparison to Shopify, beside the checkout, Recart captures emails for abandoned carts from several sources, including other popup plugins, like Privy, Wheelio, OptiMonk and so on. In addition, Recart captures emails from conventional newsletter subscription forms and the checkout page as well.

If you need any assistance with your account, please don't hesitate to contact us, we are more than happy to help. :)

October 24, 2018

I've used this app on multiple stores. It's a must have. Adding messenger to your flow is a whole nother level

The Faith Apparel
United States
4 days using the app
December 23, 2017

Good, this app need to mystore

Topbring 2
Vietnam
4 days using the app
July 27, 2018

Easy to use and great for saving time. Highly recommended

Xoxo Kristi May
United States
4 days using the app
October 12, 2017

the app's idea is amazing i wish i could increase my profit using it.

Vividgearstore
United States
4 days using the app
January 11, 2018

this app is amazing. the tipping point from feeling like a novice to feeling truly empowered to talk to my market/customers in a personal way. the messenger ads are especially amazing. i feel super relieved that i found out about this app. plus, with a long trial i am sure to make money from the app before i ever get a bill! i truly believe this app is one of the best i've seen. an empowering, guiding, encouraging worthy GO. I'd give it a shot. Mos Def.

Hyphee
United States
4 days using the app
Edited November 22, 2018

This App helped me achieve extra sales, Great app, Superb features, making it easy to gain new customers and make campaign announcements

MyKea-Pk
Pakistan
4 days using the app