Reviews (5,473)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its SMS list growth and campaign profitability, especially with features like abandoned cart recovery and email capture. They praise its automation capabilities, including conditional splits for personalized messaging, and appreciate the intuitive interface and responsive support. The seamless integration and quick sales recovery are also noted as significant benefits, making it a valuable tool for enhancing customer engagement and boosting ROI.

January 25, 2017

Pro: The auto popup as response to Add to Cart is a brilliant idea. During our trial period, we captured 26 emails that we may not have otherwise collected. From the 26 emails, we had 2 recovered carts which is an 8% conversion rate. Our 68% abandonment rate resulted in a 46% capture rate (email capture that is) which resulted in the 2 orders.
Con: The very popup that is brilliant doesn't work all the time. A visitor to our site complained that it was only on the second add to cart attempt that he could see the popup. When I tested, I could not replicate the issue in any browser. However, on my iPhone 7, major problems. Clicking an add to cart button had no response. Even after five or six tries. :( Then the popup froze on the Chrome screen and my only solution was to hit the browsers back button. If they can can fix this slow or non-functioning popup, this will be a five star app.

Rex with Aqua Design
https://aquadesign.com

Aquadesign
United States
30 days using the app
May 12, 2017

Recart works as expected, they collect more emails than others similar apps. However, I think the price should be a little bit lower. In my case, any order was recovered within the trial period.

Viral Tshirts
Ireland
20 days using the app
March 27, 2018

Apparemment l'appli est géniale, mais je n'ai pas assez de recul pour en savoir plus pour l'instant

Bestgoodiz
France
20 days using the app
Edited September 29, 2018

Great! Love this app. I'm sure it will drive me a ton of additional revenue with abandoned checkout notifications in messenger app.

Tribe Of Beauty
United States
1 day using the app
April 20, 2019

je suis extrêmement déçu du service client ! ils sont bon qu'a envoyé des pages et ne résolve pas les problèmes,
pourtant il y' a réellement un beug, aucun de mes amis n'a réussi a s'inscrire !
Et meme pire j'ai perdu de l'argent avec cette APP , a chaque fois que je l'active cela perturbe les clients qui ne reçoivent pas leur code promo ....

Just Want Sport
France
About 1 month using the app
Recart replied April 20, 2019

Thanks for your review, we really appreciate the feedback. :)

I just answered your ticket, as we are working on your request the best we can. Could you please reply back? We would love to solve it for you, so that Recart can bring your subscribers and extra sales. :)

Thanks, waiting for your reply.

February 22, 2018

Well it looks live a very helpful app. hopefully it will boost up the sales by tracking them through facebook..

Babiestopshop
Israel
20 days using the app
July 27, 2017

Recart exploits the push notifications function in browsers to recover abandoned carts. It's truly amazing.

Malta Gaming Store
Malta
1 day using the app
May 12, 2018

Much better than default abandoned cart emails, sluggish UI

Mens Necessities Direct
United States
20 days using the app
March 9, 2018

Very easy app to use. Good so far

Tribal Karma
United States
1 day using the app
January 3, 2018

Phenomenal app! Makes this Ecommerce biz super easy to handle

Statushome
United States
1 day using the app