Reviews (5,471)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and conversion rates, noting increased email signups and SMS engagement. Key features like automation, welcome campaigns, and re-targeting emails effectively recover abandoned carts and enhance marketing efforts. The intuitive interface and exceptional support, known for quick and helpful responses, further enhance its value.

June 26, 2018

Excellente application !
Possibilité de faire plusieurs séquence de message.

Teamfitnessworld
France
About 19 hours using the app
February 6, 2018

Great App
A lot of good options

Landeau Jewelery
Canada
About 19 hours using the app
Edited November 13, 2018

So excited to try out this messenger app! I've heard a lot about using Facebook messenger to retarget customers. I can't wait to see the results from my campaigns

Pretty Collected
United States
About 18 hours using the app
July 24, 2018

La estoy probando y se ve hermosa esta app

Justskyline
Argentina
About 18 hours using the app
August 15, 2017

don't trust these scammers.. the stats are faked and not real, I earned $0 that day, however they showed me I've got extra $90 from their app THAT DAY. I believe the emails sent are 50% of them also fake and they don't worry even sending them. I wonder, if these stats were real, they would allow us to see who re-ordered it. good luck scammers, i hope Shopify will take down this app.

9oos
United Kingdom
About 18 hours using the app
Recart replied March 29, 2019

Thank you for your feedback, we appreciate it! :)

We are very sorry that you've had such an impression, however, we're also glad that you've been kind enough to openly share your experience with us.

Being clear about which carts have been converted by Recart is our top priority, which is why we have an ‘all abandoned carts page’ listing each and every recovered cart including the recovery link the customer used.

If in the future you’re unsure of any of these conversions, please do go ahead and get in touch with us via the chat on the Recart Dashboard. We’d be happy to provide you with additional data of the purchase to confirm the conversion’s authenticity.

In any case, we'd also be happy to reset your trial time and to help you with setting up the account with an account manager who could address any further concerns you may have.

November 16, 2017

Super simple à comprendre avec le traducteur google

Snoofishop
France
About 18 hours using the app
January 30, 2018

Very good! Way better than Mailchimp

Nightly Drops
United States
About 18 hours using the app
June 23, 2020

You guys literally charged my credit card without my approval, so I would like my money back.

Kingsden Home
Canada
About 18 hours using the app
Recart replied June 25, 2020

Hello! Thanks for your feedback, we appreciate it. :)

I'm so sorry that you had a negative experience with Recart, we'd like to sort this out. We've reached out to you via email yesterday so we can figure out what happened exactly. It would be awesome if you could get back to us there.

Thanks for your cooperation,
Recart

November 16, 2017

Appli géniale

https://www.produitstendance.fr

Produitstendance Fr
France
About 18 hours using the app
Edited March 30, 2018

I'm very disappointed. The only reason i paid for this app is to be able to use Messenger features! And it's not even working. So basically i got charged $29 for something i can't use.
I've even deleted the App right away and still i got charged. What a shame!

Ijewelry Shop
Morocco
About 18 hours using the app
Recart replied March 21, 2019

Thank you for your feedback, we appreciate it! :)

I just checked your conversation with our support team and the issue back then was caused by the changes Facebook made to the Messenger platform, however we managed to solve the issue back then, as we discussed it in our previous conversation,

Also in compensation we managed to add app credit to you and
provided additional 30 days of trial to your account.

In case you'd like to give Recart another try, feel free to reach out to us and we'll help you set up your account to get the best out of our app. :)