Recart: SMS Marketing + AI , 5,470 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective customer engagement and sales-boosting features. They value its automation, intuitive interface, and performance-based pricing. Unique features like conditional splits in the welcome flow and the "packs" feature are praised for their efficiency. The email capture function on the checkout page is effective in increasing abandoned cart emails and revenue. Support is quick and helpful, offering valuable strategies. The app is recognized for improving signup conversions, increasing sales conversion rates, and recovering abandoned carts.
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I can not understand why they could get 5 stars.
All campaigns 'email sender address is StoreName@ghostmonitormail.com
And this cause all emails just went to the Spam folder.
Btw, they said you cannot edit this email address.
https://help.recart.com/email-campaigns/can-i-change-the-sender-email-address
Thank you for your feedback, we really appreciate it! :)
At Recart we send emails via Mailgun. They are one of the best email providers for sending emails at scale. By default, we use your URL @ ghostmonitormail.com - so it will be obvious that your store is sending the email via our service.
However, you can always change your reply-to email address in your Settings - My Store - Email settings.
We have a dedicated account manager who keeps his eyes on the IP reputation of Recart. He makes sure everything goes smoothly and the deliverability rate stays at the top.
Our inside tests indicated that Recart emails go to inbox in the largest inboxes like Gmail, Yahoo, Outlook, AOL.
However, according to Mailgun, going to spam is inevitable. Spam filters are so complicated, one email provider can't comply with all of them.
Our average spam rate is 0,01%, so only a very few email goes to spam.
In conclusion, no matter what, a little percent of your emails will go spam. At Recart, we're constantly working on improving our emails to comply with all the CAN-SPAM Act rules and try to avoid more spam folders.
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Thank you for your feedback! :)
Absolutely dreadful app. Never worked on the theme I had and there customer support team took on average 4 days to respond to any question for me to conclude with removing the app due to no help at all. I would not use this ever again.
Thank you for your review!
We are very sorry that you had a negative experience with Recart.
Even though our support team is not available 24/7, we always do our best to respond as soon as possible.
If you'd like to give Recart another try with our team's help, please feel free to get in touch anytime :)
** updated** Apparently the people at Recart don't like negative reviews. I received an email in less than 5 minutes after posting the last review.
Please understand, if you have an issue and talk with them via the chat option, the customer service reps do not communicate with each other. This leaves for one employee to email me passively aggressively accusing me of lying about the last review.
I have no idea if this is actually working. The emails sent don't correspond to the list of abandoned checkouts on shopify.
Customer service didn't even know or have answers, said they would get back to me in a couple hours, to no avail.
Thank you for your review, we appreciate it!
We are sorry that you had a negative experience with Recart.
Even though our support team is not available 24/7, we always do our best to respond as soon as possible.
We advise you to turn off the Shopify abandoned checkout notification, this way you'll prevent sending out doubled campaigns.
In comparison to Shopify, beside the checkout, Recart captures emails for abandoned carts from several sources, including other popup plugins, like Privy, Wheelio, OptiMonk and so on. In addition, Recart captures emails from conventional newsletter subscription forms and the checkout page as well.
If you need any assistance with your account, please don't hesitate to contact us, we are more than happy to help. :)
Everything looks good, just that facebook changed terms of service and messenger cannot be checked by default..
So in that way, the price of app is a bit high
Next thing is that if you cancel your subscription, you cannot export your messenger list outside
But the way app is builded everything works
Nice App i would recommend it to friends
The app really helped me to regain alot of lost customers! great app, I recommend this app to any one with a shopify store!
Good app it generate more sells so it pay himself
Perfect app. Helpful for marketing
Awesome App. It helped me a lot in my business