Reviews (122)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through personalized product suggestions such as "frequently bought together" and "you may also like." They report significant revenue growth and increased average order values, attributing these to its effective upselling and cross-selling features. The app offers both manual and AI-driven options, integrates seamlessly, and is user-friendly. Support is responsive and helpful, enhancing merchant satisfaction and value for money.

June 12, 2023

Nice application with helpful customer support!
We are happy to find this application that includes basically all the functionality in 1 app for everything we would like to do!

Save us a lot of time and the set up is smooth and easy!

elife clinic
Japan
1 day using the app
September 17, 2020

One of the easiest to use front-end apps I've used, and the support is the best on any Shopify app I've come across.

Custom CSS is super helpful too.

Would recommend!

Black Mountain Bikes
United Kingdom
About 24 hours using the app
Edited June 28, 2020

So far, so good! I had some minor issues with the currency showing as USD on my end, but it was just a cache issue. Also, I received prompt help adjusting the CSS to match my site's design. Outstanding customer service, would definitely recommend!

Aromateket
Norway
About 23 hours using the app
Glood.AI replied June 30, 2020

Hi There,

Thank you for your feedback. We aim to provide prompt and effective support to our customers. We look forward to helping your store increase sales with our recommendation system.

- LoopClub Team

July 18, 2023

The service representative Manish was very enthusiastic, with a quick response time, and demonstrated professional expertise! I am looking forward to seeing the results!

Hulala Home
United States
About 22 hours using the app
June 3, 2021

Very good app! Excellent support! Extremely friendly and polite people. I recommend it! .............

Завинаги Здрав
Bulgaria
About 21 hours using the app
November 11, 2020

I have been looking for a way to manually customize recommendations for certain products, and this app does just that & more! After downloading a few different apps, I found that this one was by far the best for many different reasons. There are so many unique features that are available to enhance your website, it is very user friendly, and the customer service was amazing. I would definitely recommend this app to anybody looking to grow their business/ improve their website. (Thank you again for all of the help!)

JustHatched
United States
About 20 hours using the app
October 31, 2019

Stellar and unbeatable customer service! Harshul was friendly and helpful in implementing fixes to my store and the results were rapid. I would definitely recommend this app to anyone looking to convert sales.

myCigara
United Kingdom
About 19 hours using the app
Edited March 10, 2022

I had an absolutely horrible experience with Glood the app and Glood the company. 1. Poorly designed merchant user interface. 2. Limited design control of the FBT bundle widget. 3. Does not support bundle-level discounts.
4. Atrocious customer service and support. I do not recommend this app.

vidlogix
United States
16 days using the app
Glood.AI replied March 10, 2022

Hi there,

Our aim is to provide the best merchant experience possible. And we have been able to do that by providing a no-code platform to our merchants and the best possible customer service. We have received high acclaim from merchants who have used the platform.

When you reached out to us, we were very clear about the functionality that we can support. Our platform specializes in giving a Personalized Experience. We do not support a different discount for each bundle and we were very clear about this. We ARE NOT a bundle application.

We support any level of customizations in recommendations layout for carousel & grid. But due to the limitations in the bundled functionality, there are some design restrictions. We were VERY CLEAR about this as well.

We had provided the answers to your queries and you had acknowledged that as well. We always have taken pride in providing the best possible service.
Even after clearly answering the questions, you were not happy with our service, then I apologize for that but we have been very fair.

We all wish you very good luck in the future. We always like to see merchants succeed, whether they are using our application or not.

Glood.AI Team

July 27, 2020

Highly recommend! The customer service is the best. They're super helpful and fast with any problems!! Great!

ZAPAKA NZ
China
About 11 hours using the app
Glood.AI replied July 28, 2020

Thank you so much! We are glad that you like our service. We aim to provide the best Application and Service to our customers. Considering how critical Personalized Recommendations is to sales and conversions, we'll continue to maintain the standards.

- Team LoopClub

September 26, 2022

Manish was extremely helpful and patient in helping me get the modules set up. Highly recommend for a customer service point of view. Now looking forward to seeing how the product performs on the site!

Bondi Records
Australia
About 4 hours using the app