Reviews (5,220)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.

Edited April 19, 2020

I just added the app and had questions. I hit the chat button but didn't expect someone to answer at 1:45am pst. Konstantin came on the chat and answered all my questions and even showed me screen shots so I knew exactly what to do. So impressed! Thank you very much for taking care of your customers! Excellent customer service.

Bentley's Napa Valley
United States
12 days using the app
ReConvert 💵 replied April 19, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

August 31, 2022

This is the best upsell app on the app store hands down. I always use it in my stores due to the customization and customer service. Alex was very helpful and insisted on finding ways to improve my funnel. If you are on the fence about finding the perfect post-purchase upsell software, this is your sign. I promise you won't be disappointed! 5 Stars

ilumisk
United States
12 days using the app
ReConvert 💵 replied August 31, 2022

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 😎

June 17, 2020

Having a great time putting my thank you page together, thanks to Anton's great support and great knowledge. I needed this guidance the minute I logged in!

yogahun
United Kingdom
12 days using the app
ReConvert 💵 replied June 17, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

November 10, 2020

Had some trouble setting up the thankyoupages with triggers (there was a bug that doesnt allow spaces in template names) but the CS team and the devs fixed it within hours. Now I do have issues with slow loading speeds (customers scroll past the offer before it loads fully) but again CS and devs are out to help! (especially Konstantin, he went above and beyond to help me save my day and keep frustration level low) If we can get the loading time for the offers to 3 sec. (rn its 7...) its a full five star experience.

Nobelpfoten
Germany
11 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

March 19, 2020

Anton was a huge help in setting up the app. The end result turned out absolutely phenomenal! We highly recommend!

D'Journé
United States
11 days using the app
ReConvert 💵 replied March 19, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

April 10, 2020

I get help from the app support from the beginning to do my upsell. Really appreciate them so much.

2TimesShop
Malaysia
11 days using the app
ReConvert 💵 replied April 10, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

Edited March 17, 2020

I've used this app a few times now and it's just incredible. It has a lot of amazing features and integrates perfectly with your theme. Plus the support team is very quick and nice. I highly recommend this to everyone!!

Healthy Homes
Spain
11 days using the app
ReConvert 💵 replied March 12, 2020

We appreciate your feedback 🙏

June 3, 2020

so so help me sell more. i like it and i hope this app can help to me the long time together.........

La RoSa
Japan
11 days using the app
ReConvert 💵 replied June 3, 2020

Thank you for your 5 star review 👍

Edited July 30, 2020

This is a cool app. I really like it. I think it's one of the best apps out. I'm new to using it but I think It has a nice UI

Dripstash
United States
12 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

May 26, 2020

Really quick and easy up sell feature. Works seamlessly with my store. Given the price offer I recommend to new users.

Babi Mooma
United Kingdom
11 days using the app
ReConvert 💵 replied May 26, 2020

Thank you for your 5 star review 👍