Reviews (5,142)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and improving store performance with features like personalized thank-you pages and automated follow-ups. It's praised for its user-friendly interface that simplifies setting up post-purchase upsells and customization. The app also provides valuable analytics and smooth performance. Customer support, with staff members like Riya, Alex, and Shafta, is noted for being responsive and effective.
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So far so good. I installed this yesterday and the support has been great and the app is easy to use. It has definitely improved my thank you page!
Thank you for your review. Our support team is always here to help you 24/7 😎
Anastasia on the Support chat was a BIG help! Initially it seems like a breeze to set up, but there are alot of little quirks and weird ways to turn off discounts that are not very intuitive and you have to turn things on and off in multiple places... It was a little frustrating to be honest. Also, there is definately a slow down in my store after instal. Especially on the post purchase page. The offers do not load immediately. They take a good 15-20 seconds to load up, which by that point I feel like the customer has already moved on past the thank you page ...
Thank you for your feedback! Anastasia is great.
We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊
Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.
Best wishes!
Jordan | Customer Care
Terrible App, i think all the 5 stars reviews are fake. The pricing method is a Scam, why would i pay you for my sales if you didnt take part of these?
Also, in the Post purchase upsell you cant offer a disscount and free shipping, which is stupid, because if a customer bought from you, he already paid for a shipping but the App can't offer a free shipping for the second order.
A waste of money and time, dont download.
Hi there,
I'm trying to reach out via WhatsApp and was trying to call you but I'm getting no answer.
My name is Eric & I'm the CEO of ReConvert, my email is eric@reconvert.io could you please send me an email? I promise I'll fix any issue you may have :)
Regarding fake reviews, I can assure you that 100% of our reviews are real, and took a lot of hard work to build and maintain our reputation. Also, Shopify has a 0 tolerance policy toward fake reviews.
About free shipping, you CAN offer both free shipping and a discount, would you like me to set it up for you? I didn't see you reached out to our support to help you out, our support is available via live chat 24/7.
Please get back to me so we can sort it out, I promise it'll will be worth your time ;)
Eric | ReConvert CEO
Great! Really appreciate the help Ashley provided. Answered all the questions with ease and in detail. Made it very easy to understand.
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
They help me set it up, and Ashley was really helpful with answering my questions and setting up everything for me, Waiting to see the outcome
Thank you so much for review! We are happy to hear that our support agent was very helpful, and we hope that you will get the results you hope to get through using our app! Reach out to us any time - our support team is available 24/7
Thanks good work and excellent support the thank you page look really good now.the support made all the work
Thank you so much! We try to be available 24/7 for you. We hope you'll get many upsells!
The customer support team is so great, fast respond, I love it. I highly recommend this app to boost your sale
Thank you for your great review and feedback🙏 Our support team is always ready to help and wishes you many sales😎
Merciii ReConvert c'est tooop, je conseil cette application, j'ai bien aimé ça ma vraiment aider merci
Merci pour la revue! Si vous avez besoin d'aide ou avez des problèmes avec le produit, vous pouvez contacter notre service client.
Lee-Ann is amazing she helped me instantly!x She was so quick to respond and great person great stuff
Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales 😎
I use this app and is so easy to use, i use it in my inoline shop and it works so well i really recomen it.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care