Reviews (412)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, versatile subscription models, and exceptional customer support. They appreciate the smooth integration that enhances subscription management and supports global operations with features like multi-currency support and free shipping options. Customer support, particularly from team members like Sinchain and Sweta, is frequently praised for being responsive and helpful.

Edited July 9, 2024

Sinchain is always helpful and ready to help and make changes. He's been a fantastic help in making the App work the best for us and give our customers the experience we want them to have. Very easy to work with and great communication. I recommend this app for anyone wanting to offer subscriptions. Sinchain continues to be a great resource of fast fixes and wonderful service.

Prevagen
United States
Almost 2 years using the app
March 8, 2023

First I thought all these Reviews are fake or exaggerated but I've definitly changed my mind.
This is BY FAR THE BEST APP I've ever tried, not just in Shopify. The tutorial is not annoying like other but helpful, warm, welcoming and short.
The support by Sinchain is 10/10 it really couldn't be better. Most of the time they answer WITHIN SECONDS and if you have to "wait", it's more like a minute or two.
They are not annoyed if you ask anything but they are very open to questions and very helpful even if you continue asking questions.
Thanks to the great team behind this whole app and keep up the good work!
I can 100% recommend this app to anyone.

Hyped Beauty
Switzerland
Over 1 year using the app
March 9, 2022

Recurpay's a reliable platform to get Subscription modules sorted for your D2C businesses. It's an all-around steal, considering the functionality, and the fact that Gurpreet and his team are a delight to work with. They extended technical and advisory support to us to optimize our subscription modules as well. Pre and post-onboarding, they patiently tended to our numerous queries and ideas and gave effective advice. We recommend Recurpay. - Raghav (Bombay Island)

Bombay Island Coffee Co.
India
Over 1 year using the app
November 9, 2023

We are happy with the functionality, and the customer service was extremely helpful figuring out an elaborated plan how to set up our shop with the operfect workflow for our bf campaign.

ProLon® Germany & Austria
Germany
Over 1 year using the app
February 24, 2023

Sinchain is the best! Quick replies, fast work and always able to make the edits we need. We needed to change if we charged shipping to our subscribers and not only did he make that possible he was able to go back and remove any charges for shipping to existing customers. He's simply the best. Just not enough words to say how happy we are with this app and Sinchain.

Buyprevagen
United States
Over 1 year using the app
November 1, 2023

Expérience parfaite jusqu'à présent.

Il sont réactifs et mon bien guidé dans l'installation.
Lorsque j'ai eu un problème Sinchain le conseillé que j'ai eu, a résolu mon problème très rapidement.

normaness.com
France
Over 1 year using the app
March 23, 2023

I cannot say enough about Recurpay and their customer service. I recieved help today from Sinchain. He was knowledable, fun and able to help me add a new discount code and subscription to my store. I am a new online Coffee Business and really want to make that special, memorable, quality impression to guests and customers. Recurpay with its pay as you grow plan was the perfect fit. But the customer service was A+. Thank you.

Living Earth Coffee
United States
Over 1 year using the app
April 11, 2023

Customer service so helpful regarding plan not carrying over to new theme version. Very quick to make the correction, and explaining how to keep it from happening again. Don't lose customer by making the same mistake reinstall the app on the new version.

PhrenchQiss
United States
Over 1 year using the app
December 29, 2022

I have just started using the application and they have been very helpful in setting everything and have customized options for me. The technical support (sinchain) has been very good and very easy to contact.

Floreate
Spain
Over 1 year using the app
February 4, 2022

Surprisingly so easy to setup and use! Thanks to Gurpreet was great at responding at our concerns and questions right away. The app is very user friendly and easy to work with!

Hemp Works
India
Over 1 year using the app