Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust functionality, and exceptional customer support. They find it easy to manage subscriptions, offer free trials, and set up tiered plans. The app is praised for its reliability and seamless integration with Shopify. The live chat feature and support team are often commended for their prompt assistance and professionalism. Some merchants also appreciate the team's willingness to provide custom work at no extra cost.

March 19, 2024

It's working well. It does everything I want. I've even gained subscriptions from the Checkout process, which is great. Support have been very obliging too. Thank you Sinchain!

WPop: Wholesale Prices
Over 1 year using the app
April 15, 2024

Excellent. the app itself is easy to understand and use and the support is really quick(far more better than other apps) and helpful

7 months using the app
April 17, 2024

Really enjoy the option to have subscriptions for my products, especially useful for those who need a recurring supply. The support is very quick to respond and aid with customization as well.
I enjoy that it will alert you to "Update" subscriptions should a product change with a previous subscription attached to it.

MoonMaid Botanicals
United States
6 months using the app
February 22, 2024

Excellent customer service! Recurpay has worked very well for our seasonal subscription boxes. The team has been incredibly helpful whenever we have had questions or needed support!

Simone & Ivy
12 months using the app
February 14, 2024

Hyper efficace ! Aussi bien l'application que le service client !

La Mousse à Plouf
Over 1 year using the app
March 8, 2024

Best service of all time!! Very pleased with Recurpay.

Fuse Coffee
5 months using the app
February 13, 2024

Very good customer service!! Insane response speeds, able to help in many different ways. Will continue to use this subscription service and think it is the perfect one for starting on Shopify/Growing brands. Other subscription services seem overpriced if you are starting out. 5/5 so far - they will help you solve almost any issue.

United Kingdom
10 months using the app
February 11, 2024

The Customer Service I just got from them about some weird button behaviors got resolved lightning fast in an online chat with a lovely person, Sinchain at 2:30am.

Avole Ethiopian Coffee
United States
9 months using the app
January 26, 2024

Great app and good value for money but what really makes this app stand out from all the others is the support. It is practically instant, no matter what it is, they go out of their way to get it sorted. None of the normal this does not do this or that, just a simple we will get it sorted and within minutes it is done. Sinchain was the person who assisted on this occasion and I cannot praise them more highly, professional, helpful, friendly and most important got the job done without any fuss. Thank you.
I most definitely recommend this app and the company.

My Health Oasis
United Kingdom
10 months using the app
February 7, 2024

Recurpay has the best customer service of all the services I use (and I use about 10 in my biz). Super responsive and helpful. It took some trial and error to get things working how I wanted it but if something isn't working for me their rep has made it work right with tons of patience and knowledge. Highly recommend.

The Memory Curator
5 months using the app