Reviews (412)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, versatile subscription models, and exceptional customer support. They appreciate the smooth integration that enhances subscription management and supports global operations with features like multi-currency support and free shipping options. Customer support, particularly from team members like Sinchain and Sweta, is frequently praised for being responsive and helpful.

March 20, 2023

One of the reasons I chose this app is because it was free and it had great reviews. When I installed the app, it didn't work automatically as it should. I was heart broken. So I requested help. And help came. Quick, FAST and in a Hurry! I got my problem solved and in less than 20 minutes. The APP works now !!

The Perfect Cup
United States
3 months using the app
Edited May 24, 2023

Active and Knowledgeable support. Helps me a lot with queries and provides a definite answer.

The Application carries most of the functions needed for subscription plans. It is very simple and easy to use. The Layout is clean and good on the eye.

Thank you Recurpay!

State of Fashion
United States
3 months using the app
Edited July 13, 2023

I would give more stars! Very easy to use app bit as a first timer on Shopify the customer service was something ive never experienced! they logged into my store and customised what I needed and got me started. So quick and easy. Highly recommend.

FlowBrew
United Kingdom
3 months using the app
January 26, 2023

I was blessed to be helped by Sinchain. The conversation was smooth, and even though I was flustered, that all changed. The response time was exactly the 3 minutes promised and the conversation was light, professional, and extremely helpful. Sinchain is definitely the definition of EXCELLENT CUSTOMER SERVICE.

scentsbyNkeshii
United States
3 months using the app
November 9, 2023

Sinchain is the best support agent. Amazing support. They did custom work for us at no cost. App also works great. No issues at all.

MedicalRite
United States
3 months using the app
February 22, 2023

EXCELLENT, timely support.

And the app, compared to any other subscription app available on Shopify (believe me, I tried them all) offers an intuitiive, well-designed interface and a pleasant UX.

If you're tired of poorly designed, convoluted solutions that clearly never invested in product design and leave all design decisions to developers... if you're looking for a platform that was designed "the Apple way"... Recurpay is for you!

Shop Skeptic
United States
3 months using the app
November 17, 2022

Great app to be honest! Clean smooth process. Also the customer care is super responsive and quick. Great guys you are on the right path!

KER
Italy
3 months using the app
April 15, 2023

Amazing app and staff. Loved the support and how smooth the onboarding process was. The app is highly effective too

Good Deeds Supplements
Canada
3 months using the app
May 2, 2023

This has been a great experience so far! It has taken me less then 15 minutes to set up and it integrated with my site very well. I had a couple of questions for the live chat. My questions were addressed in less then 5 minutes. They also offered other suggestions to help bring more success. Support was extremely friendly and helpful. Can't recommend enough!

Hendrich Coffee Co.
United States
2 months using the app
Edited July 5, 2023

I would like to thank the team behind the 'Recurpay Subscription App'. The team has been fantastic and helpful, I required many adjustments as it wasn't your run-of-the-mill subscription, but they made it happen. They were friendly and professional, I would recommend using this app if you plan to sell subscriptions, not only does the app work flawlessly, but it's the support driving behind the app; is what you will appreciate the most. 110% support and satisfaction. The app works perfectly, we couldn't be happier. I completely recommend this app.

Vehicle Insights
Australia
2 months using the app