Reviews (412)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, versatile subscription models, and exceptional customer support. They appreciate the smooth integration that enhances subscription management and supports global operations with features like multi-currency support and free shipping options. Customer support, particularly from team members like Sinchain and Sweta, is frequently praised for being responsive and helpful.

Edited November 14, 2024

We've been with Recurpay from the start and they've gone from strength to strength. The app is excellent and their customer service is impeccable. Sinchain is a star! 10/10 from me

KJ Serums
United Arab Emirates
About 2 months using the app
February 24, 2023

At the beginning we had small issues with the installation process, but Sinchain was extremely helpful and kind to solve everything. We really appreaciate and applaud their great tech support, keep it up!

Soyamigo
Mexico
About 2 months using the app
November 15, 2023

Best subs tool on Shopify by a long mile.
- Fast and responsive team
- Everything is possible
- Great results so far in such a short time

NeuroShake
United Kingdom
About 2 months using the app
March 14, 2023

10/10 they have great and speedy customer service and the learning curve is low. It's also easy to customize your subscriptions. Highly recommend this app!

Sage Cottage Collection
United States
About 2 months using the app
Edited March 27, 2023

I received personalized support from the live chat that helped me with adding products to the homepage and now they show the monthly subscription with RecurPay since the theme didn't show the monthly subscription. Thank you!

Upsell
United States
About 2 months using the app
January 18, 2023

Installed it the first time and had some issues. Then I got a follow up mail and some really good help over Google Meet. Great help and support. Now I am running the app on the store!

Thx!

Oak Equipment
Sweden
About 2 months using the app
February 1, 2022

It is best subscription. Support are very good on phone call, whatsapp as well chat. Gurpreet is very good guy.

GoofyTails
India
About 2 months using the app
August 12, 2023

Above and beyond, by far the best support I've ever received on an app. A huge thanks to Sinchain for his help, truly amazing support and dedication.

My Store
United States
About 2 months using the app
March 3, 2023

Great support to get everything set up for us! Made it suit our theme and everything. Definitely recommend.

escalegroup
Australia
About 1 month using the app
September 14, 2023

The customer services is so helpful! Quick response, thorough explanation and always provide me effective solution to fix the problem!

I really appreciate the aidance of Sinchain

MH Pro
Hong Kong SAR
About 1 month using the app