Reviews (409)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and effective subscription management. They appreciate the smooth transition from other platforms, noting improvements in profitability and customer satisfaction. The app offers extensive customization options and supports various subscription models, making it versatile for different products and services. Its user-friendly and reliable performance enhances Shopify's functionality. Customer support is also praised for being responsive and helpful, contributing to a positive user experience.

February 24, 2023

At the beginning we had small issues with the installation process, but Sinchain was extremely helpful and kind to solve everything. We really appreaciate and applaud their great tech support, keep it up!

Soyamigo
Mexico
About 2 months using the app
March 14, 2023

10/10 they have great and speedy customer service and the learning curve is low. It's also easy to customize your subscriptions. Highly recommend this app!

Sage Cottage Collection
United States
About 2 months using the app
Edited March 27, 2023

I received personalized support from the live chat that helped me with adding products to the homepage and now they show the monthly subscription with RecurPay since the theme didn't show the monthly subscription. Thank you!

Upsell
United States
About 2 months using the app
January 18, 2023

Installed it the first time and had some issues. Then I got a follow up mail and some really good help over Google Meet. Great help and support. Now I am running the app on the store!

Thx!

Oak Equipment
Sweden
About 2 months using the app
February 1, 2022

It is best subscription. Support are very good on phone call, whatsapp as well chat. Gurpreet is very good guy.

GoofyTails
India
About 2 months using the app
August 12, 2023

Above and beyond, by far the best support I've ever received on an app. A huge thanks to Sinchain for his help, truly amazing support and dedication.

My Store
United States
About 2 months using the app
March 3, 2023

Great support to get everything set up for us! Made it suit our theme and everything. Definitely recommend.

escalegroup
Australia
About 1 month using the app
September 14, 2023

The customer services is so helpful! Quick response, thorough explanation and always provide me effective solution to fix the problem!

I really appreciate the aidance of Sinchain

MH Pro
Hong Kong SAR
About 1 month using the app
December 20, 2022

Cela fait quelques semaines que nous utilisons l'application dans le cadre de la location de box. J'ai eu quelques difficultés pendant le paramétrage de Shopify / Recurpay et Boxtal. Le service client de Recurpay est ultra réactif ! J'ai été accompagné par "Sinchain" qui m'a aidé à chaque étape, réponds à toutes mes questions (même sur Shopify).
Je recommande cette application qui est très simple d'utilisation, avec un service client au top et ça c'est non négligeable quand on est en production !

Mon Petit Dressing
France
About 1 month using the app
February 22, 2023

Awesome support and great app designs. It seems I have all features needed and payment options needed, inc. PayPal, which is essential for me.

pixeldarts
Germany
About 1 month using the app