Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordable and easy-to-use subscription billing features. It integrates smoothly with Shopify, providing proactive alerts for subscription updates. Merchants are satisfied with its performance and quick response times. The customer support, particularly Sinchain, is praised for their promptness, professionalism, and problem-solving abilities. The app is valued for its comprehensive features and exceptional support.

April 5, 2023

The best service. thank you Recurpay team! Chief Panthomath helped me with the setting up and adding some plans to my subscription, and helped me with feature he detected was wrong from my view in the website, without me asking for it. It was very helpful his service

La Terrán
United States
About 5 hours using the app
May 8, 2023

Just downloaded Recurpay and had a bunch of custom edits and ideas I wanted to implement. I asked a Question to their live customer service and within moments someone answered. No matter how many custom changes I asked them to do they never once got fed up or complained. Extremely impressed with that level of customer service.

CutSceneSleep
United States
About 4 hours using the app
December 10, 2022

Very great advice and really helpful to all of my needs within the app and my website. Enjoyable experience. Fives across the board!

Taupe&Honey Herbal Skincare
United States
About 4 hours using the app
June 16, 2022

Very good support. The only app I found that have cash on delivery option. I definitely recommend this app.

Goa Cafés
Portugal
About 4 hours using the app
January 4, 2023

Fabulous customer care and response! Highly recommend the team of developers - especially Sinchain who worked tirelessly to fix any little thing I wanted to change, Great Service

Scar Erase
United Kingdom
About 4 hours using the app
February 28, 2023

The installation was so fast and easy, so happy with the experience! And the customer support is top notch!

System Skin
Spain
About 4 hours using the app
June 28, 2022

I've just started using the app for our granola subscription and the customer service is insane, soooo fast and helpful. They have a solution to every idea and could customize the design so it fits our page, just love it!

THE TINY FACTORY
Switzerland
About 4 hours using the app
February 4, 2023

I just wanted to give a shout-out to Sinchan from Recurpay for their amazing customer support. I recently started using their subscription plan app for my Shopify store and had a couple of questions about the setup. I reached out to their support team and man, and they were fast and professional I got a response within minutes and they were able to help me with everything I needed. I was blown away by their level of professionalism and expertise. If you're looking for an app to get more subscriptions for your Shopify store, check out Recurpay

Soom Shower
United States
About 3 hours using the app
April 22, 2023

Very happy with the treatment and help that I got, Sinchain was friendly as well as competent and effective. Great customer service!

Artemis Bok AB
Sweden
About 2 hours using the app
Edited May 10, 2023

Literally the best customer service I've ever had in life by Sinchain!!! They stuck with me for more than hour and answered every single question. I highly recommend Sinchain; they deserve a raise! Excellent service. I now will only use this app just based of how well I was treated.

Roots Fitness
United States
About 2 hours using the app