Reviews (412)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, versatile subscription models, and exceptional customer support. They appreciate the smooth integration that enhances subscription management and supports global operations with features like multi-currency support and free shipping options. Customer support, particularly from team members like Sinchain and Sweta, is frequently praised for being responsive and helpful.

June 27, 2022

Customer service was brilliant , Sinchain was very helpful! Lets see how the app works once we have subscribers :)

thefeelgoodclub
United Kingdom
About 1 hour using the app
Edited December 24, 2022

Hey Guys,

This is a really helpful subscription app available in Shopify. Most of the useful features available in the free plan. Their onboarding and support team are really amazing to work with. Received a through guide to set up our account.

Highly suggested for all brands. Nothing to hesitate about.

Calcutta Chai Co
India
About 1 hour using the app
April 13, 2023

Great customer service and easy user friendly settings and controls. I use it for my monthly class subscription. (a digital product)

ANEKYWA
United Kingdom
About 1 hour using the app
Edited March 31, 2023

Great app. Great support. Had a little issue and it was sorted for me within 5 mins by a very enthusiastic sinchain! Top service!

RJ Leather Studio
United Kingdom
44 minutes using the app
March 25, 2023

SO helpful and friendly. Seriously. The best customer service ever. AND, it's a great app! I'm so excited

Crystal McLain Creative
United States
39 minutes using the app
July 13, 2022

Ok, first time in my life support help me in something like 10 minutes to setup and customise everything from the scratch till working checkout adjusted to my needs - this is really crazy! Highly recommending, looking forward to build my subscription business on that solution.

sulcify
Poland
33 minutes using the app
April 10, 2023

With just a couple of clicks with easy to install, and working perfectly. Thank you for offering the free app!

Home Zone Living
United States
29 minutes using the app
September 24, 2023

Easy to use!
Simple and effective

THRIVE
Canada
26 minutes using the app
March 1, 2023

Very easy to use, fantastic app for subscription products. And amazing support.

better than many other apps.

Dadamuma Ltd
United Kingdom
19 minutes using the app
October 6, 2023

I did not see an option to add entire collections to the subscription plan. I found it to be way too time-consuming to add each individual product to the subscription plan, especially since you have to create multiple plan types in order to achieve a tiered subscription. For example, you have to set up one plan for a monthly subscription, a separate plan for a 2-month subscription, and then a third plan for a 3-month subscription. Each plan requires you to add each product manually -- again, there was no option to add entire collections to the plan -- which took WAY too much time. Not worth the effort when other apps allow you to create a tiered subscription right out of the box, and allow you to add entire collections in one click.

The Knickknack Shack by Darthside LLC
United States
About 3 hours using the app