Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing subscriptions, especially for startups and growing brands. They appreciate its user-friendly interface, robust features, and smooth performance. The app supports product subscription options, product change alerts, and complex subscription needs. It also offers customization, free shipping, and international currency handling. The customer support, particularly from agent Sinchain, is praised for its professionalism and quick response. Merchants also commend the app for its affordability, seamless billing, smooth migration from other services, and effective live chat feature.

May 8, 2024

This app is an excellent starting point for implementing a subscription model on your e-commerce platform. The support team is outstanding! I had of course a couple of issues I think they are still growing so, normal but always very reactive and understanding, ready to help.

Nunuū
Mexico
November 9, 2023

Sinchain is the best support agent. Amazing support. They did custom work for us at no cost. App also works great. No issues at all.

MedicalRite
United States
3 months using the app
October 31, 2023

I asked because I was in a hurry at 5am with a really perfect app, but they contacted me 5 minutes later and solved it! I think I'll keep using it!

SAKEDOO
Japan
3 months using the app
October 31, 2023

Absolutely fantastic. We contacted the team about migrating from another subscription service who’d significantly increased their fees.
The process was really simple and the team were really helpful. We’ve had a few reasons to contact them to ask questions and tweak our account and they reply practically immediately most of the time and they’re so helpful.
Couldn’t be happier, very impressed.

The Dressage Coach
United Kingdom
16 days using the app
August 14, 2023

I have enjoyed using this app for our subscription service. They have been helpful every step of the way. It's affordable and offers the same as only apps that cost signficantly more. Very happy with Recurpay. :)

Cedar Grey & Co.
United States
8 months using the app
October 6, 2023

I am getting ready to launch this app for my subscriptions and have enjoyed the setting up process. The app is easy to navigate and has some great features. Sinchain has been so very helpful and quick to answer my queries. I look forward to my customers accessing my subscriptions through using this app!

Gifts In Trend
Australia
About 1 month using the app
May 24, 2023

when I needed help, they were happy to help, and even offered to fix something on my site I couldn't figure out. I didn't even ask! :) They were great, and super helpful. I definitely recommend, for sure.

EarthRoast Coffee
United States
9 months using the app
October 16, 2023

It's a great app. Especially loved the support team. Tey are very quick and responsive. They are always there for me and do everything that you ask them to do. So absolutely loved working with that plugin.

Tapure
Estonia
About 2 months using the app
July 12, 2023

What got me to write this review is the awesome customer service, but they also have just the right plan for my specific needs and top notch features.

You really can't go wrong with these guys.

Coffee Quest
Romania
5 months using the app
May 7, 2024

RECURPAY APP has been quick & efficient to deal with and setup and see will allow further enhancement as we grow.

SOB GROUP MARKETPLACE
United States