Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing subscriptions, especially for startups and growing brands. They appreciate its user-friendly interface, robust features, and smooth performance. The app supports product subscription options, product change alerts, and complex subscription needs. It also offers customization, free shipping, and international currency handling. The customer support, particularly from agent Sinchain, is praised for its professionalism and quick response. Merchants also commend the app for its affordability, seamless billing, smooth migration from other services, and effective live chat feature.

March 29, 2024

I have never experienced as effective, quick and solution focused customer service with any other shopify app.

I needed to launch my website and needed to get the subscription function fixed. The speed and effectiveness of the support this app offers is unmatched - They responded almost immediately and fixed my problem in time for my launch! Function was exactly what I needed for my website! 10/10 would recommend anyone to use their app!

Elevate
Singapore
About 11 hours using the app
February 14, 2024

We have a book in which new issues will release each quarter. Sinchain was SO patient in helping me figure this out, and in truth Sinchain did it for me. Amazing assistance that got our store up and running more quickly... even made a video for me to reference in the future so I didn't have to worry about remembering the steps.

Adventures BookZine
United States
9 days using the app
March 8, 2024

Best service of all time!! Very pleased with Recurpay.

Fuse Coffee
Belgium
5 months using the app
January 9, 2024

Sinchain was more than just helpful, he actually went out of his way to not only quickly fix my problem but to go above and beyond. I had an issue with international currencies not showing up and he fixed it within 10 mins. Afterwards, he gave me a recommendation for the store and proceeded to go in and change the issue for no reason other than good will. I will be sticking with this app just for this! Thanks Sinchain.

A-TONE SUPPLEMENTS
Australia
About 2 months using the app
February 14, 2024

Hyper efficace ! Aussi bien l'application que le service client !

La Mousse à Plouf
France
Over 1 year using the app
January 15, 2024

Had a problem with the currency display, in less than 4 minutes my problem was fixed. Really recommend!:)

Enthuziazm Nutrition
Romania
5 months using the app
January 16, 2024

10/10 customer service is absolutely incredible - couldn't fault the product would recommend as a great add on for your subscriptions.

Flowers in a Box
New Zealand
8 months using the app
April 4, 2024

Customer service is fast, helpful ,thorough and app provides exactly what we need. Thank you!

Cequin Coffee Company
United States
2 days using the app
March 10, 2024

Super helpful customer support!

Global Bites
Canada
About 1 month using the app
April 25, 2024

Banging app, banging customer service - quick and efficient in responding (also funny). Highly recommend

Try Supplements
United Kingdom
2 days using the app