Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing subscriptions, especially for startups and growing brands. They appreciate its user-friendly interface, robust features, and smooth performance. The app supports product subscription options, product change alerts, and complex subscription needs. It also offers customization, free shipping, and international currency handling. The customer support, particularly from agent Sinchain, is praised for its professionalism and quick response. Merchants also commend the app for its affordability, seamless billing, smooth migration from other services, and effective live chat feature.

November 1, 2023

Tech support Sinchain is fast, knowledgeable and definitely is worth having around! I'm telling you, they don't get paid enough for the excellent help they are! If I have another problem, will absolutely not hesitate to ask for their help!

Health Hero Shop
United States
7 months using the app
November 1, 2023

So far these guys have been great. The platform is very easy to use and the team has been extremely responsive when minor tweaks are needed to get proper functionality with my store theme.

ALPHA1 LABS
United States
8 months using the app
February 19, 2024

The customer service over chat is SO fast and SO good. I am so impressed and really thankful.

NOCTURNAL
United States
About 1 hour using the app
November 2, 2023

Amazing!!! First time using a subscription service and with many to choose from, I AM SO HAPPY I WENT WITH RECURPAY! You will not regret it! Customer service is also impeccable! I was extra sold once I saw how above and beyond they go to help you and any problems you may have! Thank u Recurpay!!

JaylynLbaez
United States
About 2 months using the app
April 25, 2024

j'ai contacté sinchain du service SAV il a pu résoudre tout mes problèmes très rapidement, encore merci !

Florea
France
3 days using the app
November 4, 2023

- Great customer support
- Friendly and patiently peole who are always ready to help
- Good app , works perfectly

FITINTERVENTION
Netherlands
5 months using the app
January 15, 2024

EXTREMELY helpful and fast support team. Use this!!!

6b6t Shop
Poland
About 2 hours using the app
November 9, 2023

Sinchain is the best support agent. Amazing support. They did custom work for us at no cost. App also works great. No issues at all.

MedicalRite
United States
3 months using the app
October 31, 2023

I asked because I was in a hurry at 5am with a really perfect app, but they contacted me 5 minutes later and solved it! I think I'll keep using it!

SAKEDOO
Japan
3 months using the app
October 31, 2023

Absolutely fantastic. We contacted the team about migrating from another subscription service who’d significantly increased their fees.
The process was really simple and the team were really helpful. We’ve had a few reasons to contact them to ask questions and tweak our account and they reply practically immediately most of the time and they’re so helpful.
Couldn’t be happier, very impressed.

The Dressage Coach
United Kingdom
16 days using the app