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Preetam D and Saurabh were very helpful and solved my problems. They walked me through everything and the app needs some updates but still much better than other apps. As far as updates are concerned they should let us edit the dates of members. To do any changes for a member we shouldn't have to delete that member and again add him there should be options of transferring member from free ...
We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕
Though I dont get all the features I want, I like to give 4 stars for prompt response from the support team
Amazing support, they help me to add all things on my website really fastly. I recommend this app ;)
This app is not as promoted. 1. Set up is complicated. 2. Got a call for help to set up, and the app still does not work. I asked for an extension on the free trial as I still could not use the app, and they said NO. The fees are high as you start getting members, upward of $750.00 per month! Yikes! Hard to reach for help only via email, very slow. Very disappointing. Also, if you want color or a ...
Thanks for your reply. Just a quick update on your questions.
1. We are providing full support and instructions video to set up the app. We also do the free setup of the app ...
If I could give this zero stars, I absolutely would. I downloaded this app because I was intrigued with the idea of allowing/denying memberships as that would give me a bit more control on those who purchased my courses. The issue I had is that regardless of whether the member is accepted or denied, the member gets charged. I don't understand the point of the "allow/deny" function if the outcome ...
We're so sorry to hear that you didn't have a nice experience :(
We've sent over an email to you to help out here. We'll do our best to get this sorted for you!
The request ...
Pros:
-Customer support is good. I was looking for a membership app that was easy to setup and logged all my customers. I have it working right now with Mailchimp so my members get a email with a discount code for joining. Cons:
-The customization of the colors of the form needs improving. I had to have customer support do basic text/title coloring. -Unable to update Plan name once you use it. ...
Customer service seems to be fairly patient and understanding. They did an excellent job in upselling me... however, it was a good upsell and I needed the consolidated services they were offering. I figured if their responsiveness and service was that good, what the heck?
Thanks so much for taking the time to leave us this review 💖 We're so glad to hear that you're enjoying our app!
rishav is very good -.........................................................................................
wish i could give it less than 1 Star!! Customer service not great, passed me onto their 'partners' based in India who advised it will cost me $1400 to do a few hours work...no thankyou! not interested in a company that does business in this way
I was simply doing a trial of this app, and created a test membership plan. After I found out that the app doesn't have discount tier-ing, I uninstalled the app.
BUT, the test membership plan is still alive and kicking on my LIVE site, and I don't know how to undo this!!
The app's features sound great, but this isn't the way it should work. I'm having to go into the liquid files now and see how ...