Reviews (235)

Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral system that boosts customer base and sales. It's praised for its user-friendly interface, easy setup, and customization options for seamless brand integration. The app offers flexible referral form displays and bonus controls, and integrates well with systems like Klaviyo. Merchants appreciate the responsive and knowledgeable support team, fraud detection tools, and the ability to offer gift cards as rewards. The app is also noted for its affordability and good return on investment.

November 5, 2018

Just installed app yesterday. Char immediately reached out and offered any assistance. Today, she actually completed a visual customization change. Really impressed with her willingness to make the app suit my needs. I would highly recommend trying out this app!

Kennel Bags
United States
7 days using the app
Shop Circle replied December 12, 2023

Thank you for sharing your experience with us. We're delighted to hear that Char's proactive and supportive approach has made your journey with our Conjured Referrals app a pleasant one. Hearing that you would highly recommend the app is the highest praise we could hope for! Your feedback motivates us to put our best foot forward. Do keep connecting with us for any future needs or queries.

Best Regards,
The Shop Circle Team

October 10, 2022

The customer assistance is amazing! They respond quickly and efficiently, they find solutions and make sure everything is working up to your expectations.

Luli Fama
United States
6 days using the app
Shop Circle replied October 11, 2022

What a nice review!!😊 It's awesome to hear that you found our product useful and it was our pleasure to serve you quickly and efficiently! Your kind words motivate us to keep giving our best.

All the best,
Customer Success Team I Shop Circle

December 6, 2018

This is a wonderful app for handling a referral program. The team is outstanding and will help customize the program to your business needs. I could not recommend them enough!

United States
1 day using the app
Shop Circle replied December 12, 2023

Hi there,

We're thrilled to read your review! It's wonderful to hear that our app is useful for your referral program and that our team was able to assist in customizing it to meet your business needs. Your recommendation is greatly appreciated.

Your feedback is of great importance to us and we will continue to strive to provide you with the best service possible.

Thanks again from the Shop Circle team!

May 27, 2020

Good app, good support!
It does work by inserting the code line to your page content which is great if you have multi-language store and if you care about the loading speed of your website.
Also, it is available to customize the style of the page. Support will do it for you for free. You just need to provide them with your design.

1 day using the app
Shop Circle replied May 27, 2020

Thanks for your review! We're only an email away if you need help with anything else!

April 9, 2022

Very hands on & speedy support! Appreciate the value add insights provided. The app is great and easy to self serve and push live within hours.

Zing Pantry Shortcuts
About 23 hours using the app
Shop Circle replied April 25, 2022

Thanks for the review! Please let us know if we can be helpful in any way!

Edited September 29, 2020

Poor on almost every front. Let's start with the basics. Most Shopify store owners want simplicity, that's why they look at apps to have 'done the hard work' in terms of development / look / feel of a certain thing and then we can come along and plug it in to our store with hopefully little or (ideally) no fuss. So, if this is what you want then avoid this app. I'm sure they have spent time on some 'back end' bits and bobs but the implementation and set up for this app is laborious and time consuming. The customer seeing 'front end' doesn't even exist! Nothing comes 'ready made' with this app allowing for some simple tweeks to make it your own. Oh no, this is bare bones stuff. Don't be fooled by the images of the app in use by other stores thinking this is what you get, you don't. You get nothing but a simple text page similar to the simple text's you'd send on a phone from the 80's. ALL of the 'examples' they show on the app page are heavily modified /customised examples by the store (can only be done with CSS) and are NOT what you get. The 'out of the box' look and feel to EVERYTHING that they have standard is like graphics from the worlds first computer. Horrid. They say, 'we use the look and feel of the template you use to create the standard look' but there is NOTHING in my store that looks like the junk I got. Essentially they replicated the font. That's it! Then stuck a box around some text and these were meant to be the 'sign up' boxes! And then you try to reach out to customer support. Again, slow, outdated and difficult. I suppose I should have been concerned straight away when I raised a question about their link with 'Facebook' and the support had no idea what I was talking about! Then when I asked about the look and feel and how I can change this I was instructed to completely design a new page myself and then send them the artwork and they would try to match it! Eh?! I don't have time for that! And more importantly I told them 3 times that I would like a sign up page similar to the examples they provided originally (like the nice ones you see on their app page) and yet they seemed unable to follow this instruction. I still don't have it. Why don't (like almost every other app available anywhere) do they not just have a set of pre-designed, well thought out templates where we can simply change the font, colour, add/amend a picture etc. and one simple amendment would be a global change across all the relevant communications? How difficult is that? And this is also an important point. With this app you have to manually change and amend EVERY SINGLE email (there are lots), landing pages and pop ups INDIVIDUALLY. It is absolutely unworkable. Perhaps at some point in the future, and at version 29.6 this app will be something that could be used, but right now I'd advise you to avoid.

Eden Ashram
United Kingdom
26 days using the app
Shop Circle replied September 29, 2020

I'm so sorry you had a disappointing time with our app! Customer service is something we care deeply about, so I want to apologize that the service you received didn't meet your expectations. I've reached out personally through our support channel to ask for additional feedback and offer assistance specific to your situation, but I also want to address a few things you mentioned in your review here.

Out of the box, our referral program pulls in your store's theme and stylesheet, so things like buttons and input boxes are styled using whatever your store theme's CSS. This typically makes it easy for merchants to match their existing store's look and feel, rather than needing to fuss with every element to match. In your case, it sounds like your store's stylesheet didn't have styles for those specific elements. In that case, all those elements can be changed, either using the page style editor, or with custom CSS, and we're more than happy to do that all for you if you'd rather not do it yourself.

The reason every email, color, and bit of text is editable is because many merchants care a great deal about having full control over each part of the program. It's important to most of our merchants that they have the ability to fully edit all the imagery and messaging to match their brand exactly, rather than have to deal with a "cookie-cutter" template. Full customization is a feature we believe is an asset to our clients, and allows for referral programs that are highly unique in their design.

Finally, all our examples are real stores who are actually using our app, who have generously agreed to be included in our showcase. They've made efforts to make their referral program look and feel fully branded to their store, and so we can't simply copy their designs for other customers. We do offer several layout options out-of-the-box, and as mentioned previously, they leverage your store's CSS. We also offer free styling service to every client on every plan level to help everyone achieve their design goals for their referral program.

Again, I'm very sorry you didn't have a good experience with our app. We take all critiques to heart and would love to chat with you about what improvements we can make to better serve your needs.

September 29, 2017

Fast customer service! So far so good

United States
About 14 hours using the app
Shop Circle replied December 13, 2023

We are thrilled to hear that you're satisfied with our customer service speed! At Shop Circle, we strive to provide our users with efficient and high-quality service. Thanks for taking the time to acknowledge that. Do continue to explore the Conjured Referrals app and don't hesitate to contact us if you need any additional assistance! Your positive feedback helps us keep our service standards high.

Best Wishes,
The Shop Circle Team

April 1, 2021

We've set this app today and Team was very helpful to customize it! We will explore more options in the coming days!

Rachel Riley UK
United Kingdom
About 6 hours using the app
Shop Circle replied April 1, 2021

Thank you for the review. We're always here should you need any help along the way!

January 7, 2022

I have installed the app for several days, and I have sent emails to your mailbox, but I can't get your response. Why doesn't your app have a customer service window from time to time? I'm really disappointed with your app. Please contact me quickly, which has completely delayed my work for a long time

5 days using the app
Shop Circle replied January 7, 2022

Hi there,

I'm sorry for any inconvenience you have experienced. I have reviewed your support correspondence and it appears we have replied to all of your requests to the best of our ability and within 24 hours. We are a US based company that operates support during US business hours and does not offer Chinese / Mandarin language support but we have done our best using google translate to understand and answer your questions. If you or someone on your team speaks english we would be happy to schedule a call to assist you with any issues you may be having. You can reach us at Thanks.

November 6, 2019

'I'm not sure how this app is, 'Or even how it works. 'There were so many mis-communication on all levels. 'The app developer did not get back with me in a timely manner. 'I reached out to Shopify to see if someone over there could help me. 'But I was told that they would reach out to the developer so they could assist me. 'That is when I got a consistent response. 'I told the developer through email, exactly what I wanted but instead they kept asking me the same questions but just in a different way. 'The app is very confusing, also I asked the developer if they could enter the code into the theme store for me and from there it was just bk and fourth questions and as an end result Ii was given a link to read instructions when the app clearly says that they would be happy to install it for it's customers. 'Good luck to everyone else....

Fioriah Cosmetics
United States
1 day using the app
Shop Circle replied November 6, 2019

Hi Johnny,

I am sorry you've had a negative experience with our app. We pride ourselves on providing high quality customer support - we are a US based company with standard office hours, and we did reply to your email within 4 hours of receiving it. We offered to help fulfill all your requests (implementation of a pop-up and updating the Facebook share content), however we never received any response back about how you wanted it to look, or what content you wanted us to use for the Facebook share. We would be more than happy to help you with both those customizations (free of charge, like we do for all our customers), however we do need that additional information to proceed. Please feel free to reach out if you'd still like our assistance.