Reviews (252)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting referral marketing, noting its effective integration with tools like Klaviyo for campaign optimization and fraud prevention. It's praised for its ease of setup, user-friendliness, and extensive customization options, including offering free products as incentives. Merchants report significant increases in customer base and sales post-implementation. The support team is consistently responsive and helpful, enhancing user satisfaction.
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Thanks for the timely and personalized customer service. I could tell this was a very professional company that really cared about me having a personalized page for people to earn money for referrals. I feel confident that if I want to update/change the page, I can easily reach out to them. Also, very simple and easy to install and set up. Thank you!
We're thrilled to hear that you've had such a positive experience with our Conjured Referrals app and appreciated our personalized customer service. It's very important to us at Shop Circle to ensure that our customers feel confident and supported in using our services. We’re glad that you found the installation and setup simple and easy. Please don't hesitate to get in touch if you ever need any further help or have any more suggestions. We greatly appreciate your feedback and your high rating. Thank you again!
Best,
The Shop Circle team
Not only a great app that offers unique features I wasn't able to find elsewhere, but the support I got was very quick and the app was customized to meet my exact needs. Thanks!
Hi there,
We're absolutely thrilled to hear that you found the features of Conjured Referrals unique and beneficial! Your satisfaction and successful experience are what we aim for at Shop Circle. It's fantastic to hear that our support team was able to provide prompt assistance and customization to meet your needs.
We genuinely appreciate this wonderful review, as well as the perfect rating you gave us. It's always great to know that we're hitting the mark for our users. Your support and feedback play a key role in helping us understand and better serve our customers.
Keep enjoying Conjured Referrals, and remember we're just a click away if you need any further assistance!
Best wishes,
The Shop Circle Team
Just downloaded the app, and so far so good! Char has been great and super responsive with any questions we've had.
Thanks for the feedback! Holler if there's anything else we can do to help!
We just went live with our referral program today and I am SO grateful for all of the help from the Conjured team. Char specifically was absolutely incredible. She answered my zillion and one questions with kindness and professional know how, created code to customize our widget, helped me get our first campaign set up, and get all the kinks worked out. Love this team :)
Hi there,
This is exactly the kind of feedback we strive for! We're thrilled to hear you had such a great experience with our Conjured Referrals app, and Char in particular. We’ll definitely pass your kind words along to her. Your questions and inputs help us keep our services up to the mark and we are here to assist with any step of your journey. Remember, no question is too many!
Thanks for trusting us with your referral program. We appreciate the time you’ve taken to write this review.
Best Wishes,
The Shop Circle Team
Char has been wonderful to work with! Her quick responses and eagerness to make the set-up process seamless have been super helpful. I'm still working on the setup phase, but have high confidence from my experience with this app so far + reading the other reviews that I'll be kindly taken care of if any issues arise. Thanks, Char!
Thanks so much for taking the time to leave us a 5-star review! We're thrilled to hear that you've had a positive experience with Char and our app. Your kind words really boost our spirits. It's great to know that you feel confident as you navigate through the setup phase. We assure you, should any issues come up, Char and our team are ready to help you. We're grateful for your trust and your feedback plays a crucial role in helping us serve you better.
Best wishes,
Shop Circle Team
Thank you for the great app, and above all the customer service Char delivers is really incredible!!
Hello! We are thrilled to hear that you find our app to be great and that you had an incredible customer service experience with Char! Providing top-notch service is our priority and your kind words truly appreciate our efforts. Thanks a ton for your 5-star rating! We strive to continue to deliver and improve upon this service in the future. Your feedback is immensely important to us.
Stay awesome!
Best wishes,
The Shop Circle Team
Excellent & fast customer service. Relatively simple to get setup & going.
We're thrilled to hear that you had a great experience with our customer service team and found the setup process simple and quick. Your feedback is essential to us, and we're grateful to have satisfied customers like you! We aim to continue providing excellent service for you in the future.
Thank you for your 5-star rating, and for using Conjured Referrals.
Best,
The Shop Circle Team
Very hands on & speedy support! Appreciate the value add insights provided. The app is great and easy to self serve and push live within hours.
Thanks for the review! Please let us know if we can be helpful in any way!
Poor on almost every front. Let's start with the basics. Most Shopify store owners want simplicity, that's why they look at apps to have 'done the hard work' in terms of development / look / feel of a certain thing and then we can come along and plug it in to our store with hopefully little or (ideally) no fuss. So, if this is what you want then avoid this app. I'm sure they have spent time on some 'back end' bits and bobs but the implementation and set up for this app is laborious and time consuming. The customer seeing 'front end' doesn't even exist! Nothing comes 'ready made' with this app allowing for some simple tweeks to make it your own. Oh no, this is bare bones stuff. Don't be fooled by the images of the app in use by other stores thinking this is what you get, you don't. You get nothing but a simple text page similar to the simple text's you'd send on a phone from the 80's. ALL of the 'examples' they show on the app page are heavily modified /customised examples by the store (can only be done with CSS) and are NOT what you get. The 'out of the box' look and feel to EVERYTHING that they have standard is like graphics from the worlds first computer. Horrid. They say, 'we use the look and feel of the template you use to create the standard look' but there is NOTHING in my store that looks like the junk I got. Essentially they replicated the font. That's it! Then stuck a box around some text and these were meant to be the 'sign up' boxes! And then you try to reach out to customer support. Again, slow, outdated and difficult. I suppose I should have been concerned straight away when I raised a question about their link with 'Facebook' and the support had no idea what I was talking about! Then when I asked about the look and feel and how I can change this I was instructed to completely design a new page myself and then send them the artwork and they would try to match it! Eh?! I don't have time for that! And more importantly I told them 3 times that I would like a sign up page similar to the examples they provided originally (like the nice ones you see on their app page) and yet they seemed unable to follow this instruction. I still don't have it. Why don't (like almost every other app available anywhere) do they not just have a set of pre-designed, well thought out templates where we can simply change the font, colour, add/amend a picture etc. and one simple amendment would be a global change across all the relevant communications? How difficult is that? And this is also an important point. With this app you have to manually change and amend EVERY SINGLE email (there are lots), landing pages and pop ups INDIVIDUALLY. It is absolutely unworkable. Perhaps at some point in the future, and at version 29.6 this app will be something that could be used, but right now I'd advise you to avoid.
I'm so sorry you had a disappointing time with our app! Customer service is something we care deeply about, so I want to apologize that the service you received didn't meet your expectations. I've reached out personally through our support channel to ask for additional feedback and offer assistance specific to your situation, but I also want to address a few things you mentioned in your review here.
Out of the box, our referral program pulls in your store's theme and stylesheet, so things like buttons and input boxes are styled using whatever your store theme's CSS. This typically makes it easy for merchants to match their existing store's look and feel, rather than needing to fuss with every element to match. In your case, it sounds like your store's stylesheet didn't have styles for those specific elements. In that case, all those elements can be changed, either using the page style editor, or with custom CSS, and we're more than happy to do that all for you if you'd rather not do it yourself.
The reason every email, color, and bit of text is editable is because many merchants care a great deal about having full control over each part of the program. It's important to most of our merchants that they have the ability to fully edit all the imagery and messaging to match their brand exactly, rather than have to deal with a "cookie-cutter" template. Full customization is a feature we believe is an asset to our clients, and allows for referral programs that are highly unique in their design.
Finally, all our examples are real stores who are actually using our app, who have generously agreed to be included in our showcase. They've made efforts to make their referral program look and feel fully branded to their store, and so we can't simply copy their designs for other customers. We do offer several layout options out-of-the-box, and as mentioned previously, they leverage your store's CSS. We also offer free styling service to every client on every plan level to help everyone achieve their design goals for their referral program.
Again, I'm very sorry you didn't have a good experience with our app. We take all critiques to heart and would love to chat with you about what improvements we can make to better serve your needs.
Great app! Works perfectly for us!
Hello,
It's wonderful to hear that you're finding our Conjured Referrals app beneficial! We're thrilled that it's working perfectly for you. Our goal at Shop Circle is to provide our customers with tools that seamlessly fit into their business operations and it's encouraging to know we're achieving this. We greatly appreciate your positive feedback and your 5-star rating.
Your valuable feedback helps us continue to deliver high-quality service to all our customers. Thank you for choosing and trusting Shop Circle!
Best regards,
The Shop Circle Team