Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

May 14, 2020

The app is very easy to set up and the customer support is perfect! By far the nicest and most knowledgable customer support that I have ever experienced.

Hanfgeflüster
Germany
5 months using the app
January 27, 2022

We are just starting to use the app but it was very easy to set it up and I got amazing support from JC. I'm hoping to get some nice results too.

Crooze Australia
Australia
5 months using the app
ReferralCandy replied January 28, 2022

Thank you for five stars! Reach out any time! - JC

July 13, 2021

I used this app. The support is damn good and the app is also helpful in getting retention. Thanks a lot

LemmeBe
India
5 months using the app
ReferralCandy replied July 14, 2021

Awesome that you're getting great retention. Reach out if you need any help! - Darren F

June 26, 2020

This app is great, it helped direct a lot of traffic to our site and we saw many sales from it. Jon, in customer service was great! He was prompt and helped with all of my minor issues.

Northland Rosarium
United States
5 months using the app
July 3, 2020

Amazing customer service!!! Everyone has gotten back to me so fast. Thank you Lorraine :)

OTG|247, LLC
United States
5 months using the app
March 22, 2018

Support was amazing, called me immediately on my issue. Appreciate the prompt response! Thank you Karen. xx

Dry Vtg And
United States
5 months using the app
May 1, 2020

I just setup the Referral Candy app today. I struggled for the first couple days with it because of a change that they made to their templating that seems to reduce user drag and drop customization ability. I've been banging my head off the wall until a support employee named Derek came to the rescue. He installed an older template structure that made working in the system really easy. I accomplished more in the first 30 minutes after Derek's help, then in the prior 2 days. Looking forward to seeing the system in action. Really appreciate the help Derek!

Brilliant Life
United States
5 months using the app
January 8, 2020

Just getting started but we've had some excellent service from the team! Looks like this is perfect for what we're looking for.

MODL Outdoors
United States
5 months using the app
October 13, 2022

Support is amazing, thank you Jessa for being understanding and clear with the information. Cant wait to try the program

ellaz
Mexico
5 months using the app
ReferralCandy replied October 26, 2022

Happy to know that you like our services! Looking forward to an awesome performance of your referral program. -Jessa

November 22, 2022

Excellent customer support from the Referral Candy team who were able to assist with our query and come to the ideal solution right away.

Mighty Fine
United Kingdom
5 months using the app
ReferralCandy replied December 12, 2022

Thank you for the review! We appreciate the positive feedback!