Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

September 27, 2021

Excellent app that does exactly what I need it to do! Referral Candy has great customer service as well, and they were prompt to answer and help with any questions I had.

Cavali Club
United States
5 months using the app
ReferralCandy replied September 27, 2021

Thank you for the feedback! Reach out any time! - Jon

October 29, 2020

I had an excellent customer service experience with Benz, who helped me with a workaround relating to email automations. Thank you, Benz!

Kosherkart
United States
5 months using the app
November 10, 2020

Nice App....love it !!
And the Support is amazing!
Derek helped me a lot.
I think that will work and the app is amazing!

FAYKE® Cosmetics
Germany
5 months using the app
May 29, 2019

Tippy provided extended and outstanding customer service in helping us get set up. He was thorough and helpful, exceeding all expectations in making things work. I would recommend you at least trying this service out for a month to see if it is a good fit for your company. You won't be dissatisfied with their customer service in the very least.

IZ Adaptive
Canada
5 months using the app
February 17, 2021

We've had referral candy running for a few weeks now and have already had our first sale. Karen from their team was awesome in helping us get set up!

Grobo
United States
5 months using the app
April 25, 2024

Katherine was great and really went above and beyond to look into the issue we were having. I thought there was one issue but she spend time looking at it and realised there was actually something else going on. Really great customer service

Chāmpo
United Kingdom
February 5, 2020

Karen went above and beyond to help us get up and running smoothly. Awesome! Very useful application too!

YOUR NATIVE COLLECTION
United States
5 months using the app
August 25, 2020

Probably the best customer service I've used on any app to date, thanks to Dwight. He literally saved us from having to do hours of menial work :D

ManukaRx
New Zealand
5 months using the app
April 3, 2019

the apps works great and it is an easy to use tool. the customer service is very helpfull for setup. Thanks!

DIVINE GLOW
Switzerland
5 months using the app
October 30, 2020

Karen has been the GREATEST help setting up our referral campaign. He was willing to provide suggestions, check everything was working and jump on a video call to help me with any questions. Could not have been happier with his help. Thanks Karen!

www.hellosnooze.com
France
5 months using the app