Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

Edited April 26, 2019

The app is very easy to use and all is automatic. This is great for increasing your ROI! Also, the customer service representative called Jon Derek, is very helpful, they know exactly what you need (y)

Super Homegoods
United States
4 months using the app
January 28, 2020

we're just getting started, but evaluated a bunch of apps in terms of both price and bang for the buck and this one won out. oh, and Benz is a star! Cheers

Bloomist
United States
4 months using the app
April 22, 2021

Dwight Salagsa on the live chat was super helpful and he helped me in very single problem that I encountered. Thanks again for the help in the last few weeks in getting set up!

E-Optician by Objectt Optik Co. Ltd.
Hong Kong SAR
4 months using the app
ReferralCandy replied April 23, 2021

Thank you for the five stars! Reach out any time! - Dwight.

Edited September 19, 2017

Easy to use and great support team. Thanks for all the help!

Miatango
United States
4 months using the app
October 23, 2020

I'm working on getting my site up with some additions to increase my sales. Karen was awesome to work with! she helped me make updates to my social media referrals and update a few other things to help improve my stats for my store!

THE PINKK BOUTIQUE
United States
4 months using the app
October 5, 2020

The customer interface is very intuitive and their customer support is great! I had a difficult request for their team and Jon helped us pull it off with ease.

Collective Laboratories
United States
4 months using the app
Edited December 6, 2019

Jon D. and Lorraine were super helpful in troubleshooting some challenges we were having just before our product launch. Very responsive. Thank you. Excited to use the app and drive sales....

Calvos
United States
4 months using the app
July 26, 2017

I've heard great things about ReferralCandy, however I've yet to really dive into using it, so this review is more in reference to the customer service. I've contacted the company a couple of times and always received really great customer service. I can tell that they are really focused on customer satisfaction and are super responsive. Really refreshing. 5 stars for superb customer service!

Fierce Dealz
United States
4 months using the app
June 15, 2013

If you're not using Referral Candy, thats a shame.

Anyone who has ANY margins in what they sell should use Referral Candy. Whether you're selling a: service, consultation, product, coaching- it doesn't matter. You'll instantly help grow your store organically.

The product is simple to use. The support staff has been awesome, and I've only scratched the surface of how powerful this product truly is.

Highly, highly recommended.

Education Magazine
United States
4 months using the app
May 8, 2018

Super fast customer service and easy backend! Fully customizable and now also in German! Perfect :)

Anita Hass
Germany
4 months using the app