Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

July 8, 2020

Amazing customer service. Thanks to Dwight, my problem was solved in less than 5 minutes. Will keep trying out the app before purchasing. thanks a lot!

NanoKnit Mask
Hong Kong SAR
24 days using the app
April 19, 2021

Amazing customer service! Derek helped me with the whole process and answered all my questions :) !

AP-UNIFORMS
Canada
Over 1 year using the app
August 30, 2019

My experience with Referral Candy was great. I had some question in regards how the program worked and they walked me thru the site step by step. Thank you

Dominique Cosmetics
United States
About 2 years using the app
March 23, 2021

We are currently setting up our referral program and Derek was here all along answering every questions we had ! App is looking great and it is very easy to use. Keep up the good work guys :) and thanks for helping.

Fish to Go
Switzerland
24 days using the app
June 19, 2019

I had a few issues with setting up the account, and contacted the support team. Jon was amazing and prompt to help us ! Nice app with very intuitive features and excellent support.

Elia Lingerie
France
About 2 years using the app
March 19, 2020

The app was easy to set up and Lorraine helped me customize as much as we could customize for the website widget to make it fit with our website. I wish there were a few more customization we could make, but their customer support was very responsive and I was able to get this up and running within an hour.

Fire Cider
United States
About 2 years using the app
Edited November 13, 2020

Love the app and the support team! They answered all my questions and went above and beyond! Definitely recommend.

Centric
United States
About 2 years using the app
March 31, 2022

Great service from Cris in customer service! We will try the app for some time now and see how it works.

Oslo Tool Company AS
Norway
24 days using the app
ReferralCandy replied June 1, 2022

Thank you so much for your review! We take pride in our customer service, if there’s anything else we can do, please let us know. - Cris

February 6, 2020

In the process of setting up the app in our store. So far so good! Reached out to support to help with a few customizations and their response was very prompt and quickly solved the issue.

Robin Piccone
United States
About 2 years using the app
October 12, 2015

So far it's been great. Bryan was a customer service whiz. I caught an error in the system with email sharing and he sent a request right away to engineering who fixed the problem right away. As a bonus, he also helped us configure our referral campaign using best practices from other clients so we're anxious to see if it will lead to an uptick in referrals. So far we're very happy with the level of care provided by them and the functionality seems great.

Dockatot
United States
About 2 years using the app